Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,027 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,027 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

Wightlink LTD 5 star review on 10th October 2023

Anne

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had great service to and from the Isle of Wight, I would 100% use Wightlink again”

Wightlink LTD 5 star review on 26th September 2023

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Posted 8 months ago

“We thoroughly enjoyed travelling with Wightlink. Very slick loading/unloading St Clair was clean, staff very friendly, food adequate a coffee very good. Our holiday started when we boarded”

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Posted 8 months ago

“Great service and excellent communication”

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Posted 8 months ago

“Easy to book, easy to board and depart, no hassle :)”

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Posted 8 months ago

“Fantastic service. Staff are 💯% will use again”

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Posted 8 months ago

“Everything was 1st class from the moment we arrived at Portsmouth to our departure from Fishbourne. Our registration was recognised and I was greeted by name, we arrived early thinking we could use the on shore facilities both ways and we're put onto an earlier sailing. The ferries were clean and tidy, with a wide range of food and drinks. I will be using Wightlink again and would definitely recommend it to friends”

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Posted 8 months ago

“Efficient, spotlessly clean, on time and good value for money”

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Posted 8 months ago

“Excellent and well organised service. Ferry very clean and comfortable. Would definitely recommend .”

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Posted 8 months ago

“Good on time .”

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Posted 8 months ago

“We missed our Ferry time 12.00 due to an hour long stationary wait on the M 3. The staff were very understanding and managed to squeeze us on the 1.00 Ferry”

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Posted 8 months ago

“Amazing well organised and efficient service. Staff very friendly and helpful. A safe way to cross The Solent.”

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Posted 8 months ago

“Excellent service! From booking, loading, crossing, cleanliness of ferry, amending booking - faultless!”

Wightlink LTD 5 star review on 25th September 2023

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Posted 8 months ago

“The booking and boarding were very easy and efficient. All the staff were friendly and helpful when we arrived early. The boat was clean with lots of sitting areas and facilities. Very impressive.”

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Posted 8 months ago

“Excellent service thanks”

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Posted 8 months ago

“Fantastic service and the loading staff especially deserve our thanks. Having mobility problems was not an issue at all, they loaded us near a lift with ample room to get out of the car.”

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Posted 8 months ago

“Staff are always so friendly and helpful, a great way to travel.”

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Posted 8 months ago

“Clean and tidy Ferry terminal at Portsmouth Harbour. Good access from the Train Station and fast service to Ryde Pier. Announcements were clear on board, including the safety video and our time of arrival.”

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Posted 8 months ago

“Great crossing with Wightlink. I'd booked a disabled spot and the staff were amazing. Plenty of space to open the car door and easy to get to all the facilities.”

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Posted 8 months ago

“Both my crossings on Wightlink were good. Perhaps in the novelty of going somewhere on a boat. Snacks available were good quality”

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Posted 8 months ago

“Always 5*. We travel approximately 10 times a year, and are always very pleased with the service. Polite, helpful and prompt.”

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Posted 8 months ago

Wightlink LTD is rated 4.7 based on 4,027 reviews