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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Peter Thompson
Verified Buyer
“Organisation at the port was very good, staff were very helpful and made the journey in both directions enjoyable.”
Helpful Report
Posted 1 year ago
Alison Palin
Verified Buyer
“all services on time and as we arrived early put us on earlier sale - all personnel wonderfully friendly and everything very straightforwards”
Helpful Report
Posted 1 year ago
Adrian P
Verified Buyer
“All staff simply go the extra mile and the entire operation runs like clockwork”
Helpful Report
Posted 1 year ago
Amanda Newton
Verified Buyer
“This was our first trip to the IoW with Wightlink, having previously used a rival in the past. We were very impressed with the facilities at the ports and on the ferry itself. The journey was slightly late in departing but nothing too much. I always look at the ferry as the start of my holiday rather than the journey to get to my holiday so I always enjoy the crossing. I would use Wightlink again.”
Helpful Report
Posted 1 year ago
Roderick Rymer
Verified Buyer
“Well organised prior to boarding and ample facilities once on board. Safety is obviously a priority and instructions are clear and concise.”
Helpful Report
Posted 1 year ago
Jean Patricia Brown
Verified Buyer
“Staff very helpful and friendly. Ferry exactly on time”
Helpful Report
Posted 1 year ago
JANE ELIZABETH FEERICK
Verified Buyer
“Excellent service both ways with helpful friendly staff.”
Helpful Report
Posted 1 year ago
Janet Panayiotou
Verified Buyer
“First class service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good service, booking online is very easy,”
Helpful Report
Posted 1 year ago
Adrian Tadman
Verified Buyer
“Very happy with the service I recently received from Wight link. On my departure from Portsmouth to fishbourne I arrived a little early and was duly informed that I was welcome to take an earlier crossing if I so wished. The chk in process very easy and straightforward. Also when I returned home I was given the same option. Ferries were also very clean and efficient. Overall very happy with the service.”
Helpful Report
Posted 1 year ago
Lynne Clark
Verified Buyer
“Wonderful experience ,all so organised.can't wait to do it all again .”
Helpful Report
Posted 1 year ago
Barrie Allen
Verified Buyer
“Everything spot on”
Helpful Report
Posted 1 year ago
David Brighton
Verified Buyer
“Excellent service friendly staff”
Helpful Report
Posted 1 year ago
William Tobin
Verified Buyer
“Ferries on time and a pleasant and informative journey. Staff always friendly courteous and helpful.”
Helpful Report
Posted 1 year ago
Greg Elson
Verified Buyer
“Excellent service which is flexible and customer friendly.”
Helpful Report
Posted 1 year ago
David Brighton
Verified Buyer
“Excellent service friendly staff”
Helpful Report
Posted 1 year ago
Eric Brown
Verified Buyer
“Cannot Fault”
Helpful Report
Posted 1 year ago
Rosemary Hutton
Verified Buyer
“Reliable, safe and user friendly especially good disabled facilities, with lifts, wheelchair availability and discount for blue badge users.”
Helpful Report
Posted 1 year ago
Ken Room
Verified Buyer
“Prompt efficient service throughout”
Helpful Report
Posted 1 year ago
MARIA SUTCH
Verified Buyer
“Excellent service, timing and boarding was spot on 🚗⛴️”
Helpful Report
Posted 1 year ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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