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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous
Verified Buyer
“Very good service. Easy to follow instructions given by the staff. Captain was pleasant. Announcement good and clear. Very enjoyable trip.”
Helpful Report
Posted 7 years ago
Margaret Bowers
Verified Buyer
“Great service but fares should be discounted for senior citizens travelling in their car alone.”
Helpful Report
Posted 7 years ago
Jackie Cherry
Verified Buyer
“Always enjoy the trip to and from the Island with Wightlink. They are punctual, provide everything needed to make a comfortable, enjoyable journey onboard. Always travel with Wightlink, easy to book and in fact plain sailing all the way. Just returned from the Island and planning to go again soon.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The service is great but.......we’ve used wightlink 4 tines in the last year and the boat has been delayed on the way back from Fishbourne every time. There should be some compensation for delays as wightlink is not cheap by any means anymore!”
Helpful Report
Posted 7 years ago
Philip
Verified Buyer
“Excellent service. On time and courteous staff.”
Helpful Report
Posted 7 years ago
Islander
Verified Buyer
“Expensive and inflexible - staff rude.”
Helpful Report
Posted 7 years ago
Andrea Povey
Verified Buyer
“Efficient, friendly service. Speedy boarding/disembarking. A pleasant experience.”
Helpful Report
Posted 7 years ago
Jane And Steve
Verified Buyer
“Brilliant! A very efficient and enjoyable ferry ride to and from the Isle if Wight. Can’t wait to do it again in October! 😊”
Helpful Report
Posted 7 years ago
Paul Watts
Verified Buyer
“Excellent customer service from booking through to interactions with all staff at Lymington & Yarmouth”
Helpful Report
Posted 7 years ago
Dave Halbert
Verified Buyer
“Excellent time keeping and smooth sailing but it wasn’t very clear for foot passengers as what they should do when boarding or leaving the ship”
Helpful Report
Posted 7 years ago
Trudy Wilkins
Verified Buyer
“Excellent as usual”
Helpful Report
Posted 7 years ago
Kathryn Forrest
Verified Buyer
“Excellent service at Portsmouth and Fishbourne. On board also excellant. My only issue was that despite not being a full ferry on the way back we were squeezed into a small space making it extremely difficult to get 4 adults and 2 children ( 1 a baby) out of the car.”
Helpful Report
Posted 7 years ago
Irma Bulaityte
Verified Buyer
“Brilliant no problems I was even late and they let me go with other time ferry thank u”
Helpful Report
Posted 7 years ago
Jonathan
Verified Buyer
“Average service. Have used them about twice a year for the last 10 years. Boats aren't as good as red funnels and often way over priced.”
Helpful Report
Posted 7 years ago
Adele
Verified Buyer
“Easy enjoyable service”
Helpful Report
Posted 7 years ago
Fabio Molena
Verified Buyer
“Vero good trip”
Helpful Report
Posted 7 years ago
Julie Carey
Verified Buyer
“Fantastic service just abit pricey in the day time.”
Helpful Report
Posted 7 years ago
Ian Arch
Verified Buyer
“Great trip very professional in every aspect of travel”
Helpful Report
Posted 7 years ago
Liz Heard
Verified Buyer
“Great service on Wightlink, very clean and well organised. Would definitely use again”
Helpful Report
Posted 7 years ago
Wayne Hancox
Verified Buyer
“Brilliant service all round - very organised and we all felt very safe in your hands. Thanks for a great journey.”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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