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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Julie-ann
Verified Buyer
“Easy check in, very clean ferry. Easy to book online, and to use clubcard vouchers.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“An excellent ferry service but far too expensive, does it really need to be so dear to Cross the Solent?”
Helpful Report
Posted 6 years ago
Aminah Cook
Verified Buyer
“Simplicity!”
Helpful Report
Posted 6 years ago
Gordon Day
Verified Buyer
“Brilliant service nice staff will use you guys again”
Helpful Report
Posted 6 years ago
Geoffrey Heath
Verified Buyer
“First class service,very enjoyable”
Helpful Report
Posted 6 years ago
Lorraine Lunn
Verified Buyer
“very short trip no problems will book again”
Helpful Report
Posted 6 years ago
Kerry Hague
Verified Buyer
“Excellent service, very efficient boarding and departure on a lovely clean ferry. Very impressed”
Helpful Report
Posted 6 years ago
Raymond Bradley
Verified Buyer
“Fun travelling”
Helpful Report
Posted 6 years ago
Stuart Merryweather
Verified Buyer
“We arrived an hour early at lymington so thought that we would have to park up and have a coffee but the chap waved us down and when I explained that we were an hour early he asked us if we would like to get in the ferry that was about to leave! This was great and made our day on the Isle of Wight as we got into Cowes nice and early and set the whole day up. When arriving back at Yarmouth that evening we done the same and arrived an hour early, the young lady greeted us with a smile and says it wasn’t a problem and Checked and confirmed that we could go early and join the next ferry instead of waiting over an hour and a half. All this combined to make the day a great day. Thankyou”
Helpful Report
Posted 6 years ago
Susan W
Verified Buyer
“We found booking the ferries we wanted to travel on very straightforward and, when bad weather delayed our journey to Portsmouth, the customer service team really went the extra mile to help us re-book. Journeys to the island and back were a pleasure - boarding and disembarking really well organised. We felt we were in safe hands and will definitely be travelling with Wightlink again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“We have been using the Lymington-Yarmouth service for 30 years and have never had reason to complain about the people, service or ferries.Ist Class!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Pleasant experience, lovely crossing with polite and pleasant staff”
Helpful Report
Posted 6 years ago
Kenneth Willoughby
Verified Buyer
“Very nice crossing ,There & back Staff were excellent NO Complaints yet again.”
Helpful Report
Posted 6 years ago
Colin Rivers
Verified Buyer
“The organisation, service and staff are spot on. Our return ferry from Fishbourne to Portsmouth felt like a super cruise. A great experience as part of our IOW holiday. We will be back!”
Helpful Report
Posted 6 years ago
Mark Smith
Verified Buyer
“I have travelled on many occasions with Wightlink and this years experience was by far the most relaxing and enjoyable. Highly recommend”
Helpful Report
Posted 6 years ago
Samir Mabruk
Verified Buyer
“On time, great service”
Helpful Report
Posted 6 years ago
Susan Richards
Verified Buyer
“As I usually request assistance due to mobility issues I have been impressed with the service Wightlink have given me with their prompt response (well within 24 hours). I’ve found staff to be pleasant friendly and helpful. Including making a fuss of the dog!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Travelled on Victoria of Wight on august 6th. Great ship, good facilities, on time both ways. Would recommend Wightlink.”
Helpful Report
Posted 6 years ago
Michael Harden
Verified Buyer
“Great service, easy to use, very helpful staff.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always had great serivce with Wightlink.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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