Total Hearth Reviews

Name: Total Hearth
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,811 Reviews

96 %

of reviewers recommend Total Hearth

4.8

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total Hearth:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total Hearth 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Person I spoke with was courteous and helpful. And very clear and concise.”

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Posted 1 year ago

“easy t remove broken glass and replace -- goo instructions and when the new glass was put in our stove seemed to work better than before the old glass cracked!! Maybe the new gasqut that came with it was the kicker!!”

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Posted 1 year ago

“Looks great and fit perfectly! Transfers the heat through just like it should.”

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Posted 1 year ago

“Placed order on Monday and received item on Wednesday!”

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Posted 1 year ago

“Product arrived on time in perfect condition with very simple Instructions.”

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Posted 1 year ago

“Piece fit perfectly! Wood-stove is fixed!”

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Posted 1 year ago

“Incredibly quick turnaround and shipping. Glass was cut perfectly, according to order. Thank you!”

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Posted 1 year ago

“Amazing customer service! I ordered on Thursday afternoon my glass for my fireplace came on Saturday! We were worried because we live in Oregon it’s very rural so it’s always a week to get anything. Thank you 🙏”

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Posted 1 year ago

“Great fast service and the glass fit our stove perfectly!”

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Posted 1 year ago

“Great service. Thank you very much”

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Posted 1 year ago

“Ordered an aftermarket 3-speed fan thermostat for a 40 year old Buck Stove. Wasn't too hard to install as the original fan thermostat was located near the front. Some models require you to remove the stove from the fireplace and relocate the thermostat, which would be an extremely difficult task. All-in-all, it works now.”

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Posted 1 year ago

“Fast shipper”

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Posted 1 year ago

“Thank you so much for the great service and quality of the glass and accessories. I called your company and spoke with one of your customer service staff, she was very helpful and knowledgeable, thanks again 👍👍👍”

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Posted 1 year ago

“Lady was very respectful and knowledgeable so was the mechanic both where polite pleasure talking to them both . God bless”

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Posted 1 year ago

“So nice, so professional! Fair price, arrived so quickly. Highly recommend.”

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Posted 1 year ago

“It arrived on time, and fit perfectly, and my wife could not tell that the glass was replaced.”

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Posted 1 year ago

“Excellent customer service. Exactly what I needed. Looks like new.”

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Posted 1 year ago

“Good product, easy to install, I hope it lasts”

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Posted 1 year ago

“I was able to easily cut the MICA with a pair of scissors, and I was able to install the new sheet after poking a few holes in the edges. Thanks.”

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Posted 1 year ago

“Thanks for helping us get the right glass the first time. Glass fit perfect.”

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Posted 1 year ago

Total Hearth is rated 4.8 based on 1,811 reviews