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Woodstove-Fireplaceglass Reviews

4.9 Rating 1,546 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

Company Reviews

Product Reviews

4.9

Based on 1,546 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 26th February 2024

Woodstove-Fireplaceglass 5 star review on 15th February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 23rd December 2023

Woodstove-Fireplaceglass 5 star review on 21st December 2023

Woodstove-Fireplaceglass 5 star review on 19th December 2023

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall the product was good, although slightly smaller than the one is was replacing. I solved the problem by getting a really thick gasket to make it snug. So overall I am happy and would purchase again knowing the fix!”

Posted 2 weeks ago

“Glass works great, but with the new gasket it wouldn't fit in the opening (Hearthstone Clydesdale). Had to re-use the old gasket tape. Maybe cutting it 1/16 inch more in both directions. I was afraid I'd break the glass if I tried forcing it in with the new gasket tape.”

Posted 4 weeks ago

“Helpful people. Easy to replace the glass”

Posted 1 month ago

“Good response to faulty parts --- turned out OK.”

Posted 1 month ago

“The part was defective and I sent it back.i am awaiting a replacement so I have not given up on you.”

Posted 2 months ago

Just waiting on it to arrive

Posted 2 months ago

“Only problem was they said in the demo that they sent the gasket tape they don't. However there were a lot of good things. Delivery was fasting and accurate and the glass looks really nice now.”

Posted 2 months ago

“Customer service was great, very informative”

Posted 2 months ago

“Haven't gotten the product yet but the ease of sale was appreciated. Thanks”

Posted 3 months ago

“The owner was very helpful.”

Posted 3 months ago

“I ordered a handle for my stove as a back up for the one on my stove as it might completely break, the one received matches my old handle”

Posted 3 months ago

“The glass fit perfectly and arrived undamaged. However, it was grossly oerpriced. I misunderstood the add and thought that for over $100 (including tax and shipping) that I was receiving a piece of glass for each door.”

Posted 4 months ago

“The service and website were great. The gasket was great too, exactly what I needed. The adhesive it came with was 1) thin and runny (yes, I did make sure it was mixed); 2) clear. I would have preferred a colored adhesive so I could see it going on, and see it coming off when I need to replace the gasket next time. I will order from these folks again, but I’ll order a different adhesive.”

Posted 4 months ago

“Custom glass fit perfectly. I would have liked to have had the option of a gasket added to my initial order. No one suggested that I order it, and I had the impression that gaskets were shipped automatically with the glass. As it turns out, I probaby don't need the gasket, but I would have chosen to have it shipped w/ initial order, if I had been advised that it was not included. If I had ordered it afterwards, I would have had to pay $10 in shipping.”

Posted 4 months ago

“Glass was easy to order and arrived in just a few days. Lucky for us the old glass didn’t break during a real cold snap, because wood is our only heat source. My only complaint is that the glass was so costly.”

Posted 5 months ago

“Would have liked to have glass that was textured, rather than plain glass.maybe that was an option I overlooked. Otherwise it was a perfect fit. And did the job 👍”

Posted 5 months ago

“Fits perfect, nice and clear”

Posted 6 months ago

“Received the product in good condition the issue is the price has increased dramatically as I bought the same product last year for almost $50 less”

Posted 6 months ago

Yes as inflation continue rising, we have to adjust. The raw glass price is 40% higher than it was just two years ago. We strive to keep our prices down but we have to adjust

Posted 6 months ago

“Seems great!”

Posted 7 months ago

“Sold my house shortly after installing the glass in the door of my Vermont Castings wood stove. It fit really well.”

Posted 1 year ago

“I had two big cracks in my last 3/8" Jotul woodstove glass. But the glass was intact, so I ordered a new one from Woodstove Fireplace Glass and placed it next to (inside) the cracked glass window. Now I have a strong 3/4" thick double pane window. I cleaned up the old one before installing the new one right next to it, and the window is crystal clear. I really like having the extra thick glass. I think it would be nice to be able to order at least a 1/2" thick pane... jus' sayin'.”

Posted 1 year ago

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Woodstove-Fireplaceglass is rated 4.9 based on 1,546 reviews