Total Hearth Reviews

Name: Total Hearth
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,811 Reviews

96 %

of reviewers recommend Total Hearth

4.8

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total Hearth:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total Hearth 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company great service”

Helpful Report

Posted 2 years ago

“Fast service. Well packaged.”

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Posted 2 years ago

“Fast delivery well protection to the glass”

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Posted 2 years ago

“Fast shipping. All edges were beveled and it had the rating etched into the corner. It even came with rope seal tape!”

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Posted 2 years ago

“Called to order new glass for my old gas fireplace. Had to have it custom cut. Things got busy and waited close to a week to order. All my information was still in the computer and ordering was easy. Shipping was fast and product came well packaged. Very pleased with the whole experience. Thank you.”

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Posted 2 years ago

“Very happy . Fast shipping and the glass fit perfect in my wood stove”

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Posted 2 years ago

“Excellent co to do business with, Great website as well.”

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Posted 2 years ago

“People I spoke to were very helpful. The glass arrived quickly and well protected. Installed perfectly and looks great again”

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Posted 2 years ago

“Good Quality!!”

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Posted 2 years ago

“Purchase of ceramic glass, fast order, was shipped within hour of purchase, received well packed, perfect replacement for 30 year old gas stove”

Total Hearth 5 star review on 22nd October 2022

Helpful Report

Posted 2 years ago

“Quick, easy and extremely helpful! I called with my “emergency” of breaking the glass of my wood stove. They guided through ordering the correct glass and accessories I would need. I received the glass within three days of ordering, for free! I emailed for information and guidance while installing the glass and my emails were responded to promptly. The DIY videos on the website were so informative and helpful. I will definitely use these guys again for all my wood stove glass needs!”

Total Hearth 5 star review on 21st October 2022

Helpful Report

Posted 2 years ago

“Fast delivery. Great quality.”

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Posted 2 years ago

“Had what we needed..quick delivery.. friendly service”

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Posted 2 years ago

“Fast service perfect fit.”

Total Hearth 5 star review on 20th October 2022

Helpful Report

Posted 2 years ago

Looks Great! And Warm!!

Posted 2 years ago

“The parts I ordered worked out just fine, no complaints. Good fit, and good quality.”

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Posted 2 years ago

“I ordered replacement mica for my vintage wood stove. The mica was delivered remarkably quickly and looks fantastic.”

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Posted 2 years ago

“Ordered replacement glass for a very old stove. Service was prompt and glass was securely packaged. Would definitely order from them in the future.”

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Posted 2 years ago

“Was promptly shipped and product was great.”

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Posted 2 years ago

“Excellent communication,fast shipping, will recommend this company. Kat was very helpful in the exchange of our 1410 Morso Squirrel Wood stove glass.”

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Posted 2 years ago

“Helpful,prompt, delivered when promised”

Helpful Report

Posted 2 years ago

Total Hearth is rated 4.8 based on 1,811 reviews