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The Wool Room Reviews

4.7 Rating 386 Reviews

92 %

of reviewers recommend The Wool Room

Company Reviews

4.7

Based on 386 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland
Leicester
LE15 8QD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product!! I generally sleep hot which constantly wakes me up to find a cool part or the bed. My new wool mattress cover dissipates the heat naturally. I stay warm but not hot, and no sweating. Simply an amazing difference in sleep. Great value, perfect fit, fast delivery, exactly as advertised. Highly recommend.”

Posted 4 years ago

“Love our new comforter! My husband is a hot sleeper and I am a cold sleeper- the comforter is perfect for both of us, since it arrived we have been sleeping quite comfortably! The woolroom customer service was also very helpful and able to guide us to the right warmth level. I will purchase from them again in the future!”

Posted 4 years ago

“My woolroom products have exceeded my expectations! As a hot sleeper, I ordered the light weight duvet and the queen sized deluxe pillow. I love them both, but I am especially pleased with my pillow. Having slept under wool blankets, I expected to be happy about the comforter (and I am!), but I need a floppy adjustable pillow that I can pummel into different shapes during the night, and I was worried the wool wouldn’t shape as well as down. Thanks to being able to adjust the amount of wool inside the pillow, it molds perfectly and for the first time in my life my head is not hot at night. Nirvana! Thank you, woolroom people. ♥️‼️”

Posted 4 years ago

“I am happy with the service and the products. Deluxe wool medium duvet is amazing, I can sleep comfy in 60F now! :D”

Posted 4 years ago

“Appreciated the detailed explanation regarding the processes involved in making the washable wool comforters. That's what sold the product to me.”

Posted 4 years ago

“I had a great experience with Woolroom! I really appreciate that they are an honest company with ethically sourced products. I found the site to be user-friendly and easy to navigate. I loved all the information provided about the products and I was also very happy to find that I qualified for free shipping in the US.”

Posted 4 years ago

“Online ordering was easy. Still waiting on the pillow. Due to come this week.”

Posted 4 years ago

“Amazed at how fast the ship,ment got to us. Putting it on the bed tonight as the temp outside is 10 Degrees”

Posted 4 years ago

“I ordered the wool filled mattress pad I absolutely love it and it does help regulate the temperature”

Posted 4 years ago

“Beautiful product. Arrived in time. Nicely packaged with its own canvas bag with handles.”

Posted 4 years ago

“I have been kept well informed of my order's progress. Can't wait til I receive and can try out my new bedding!”

Posted 4 years ago

“It was very easy to find what I wanted on the woolroom website and the customer service was wonderful.”

Posted 4 years ago

“The website is easy to navigate. I used chat to talk to customer service about which blanket to choose, and the person I spoke with was friendly and helpful.”

Posted 4 years ago

“WOW!! I am so impressed with my duvet insert and pillow. It arrived quickly and now I'm placing another order to replace all of my pillows and bedding. Thank you for having such a great product and for being humane with the animals.”

Posted 4 years ago

“Ordered and then it went on sale. Got on chat and they credited the difference”

Posted 4 years ago

“A little concerned the box showed up damaged. Might need to use a heavier grade corrugated box for international shipping. The merino wool throws are in great condition and absolutely gorgeous. Great quality. Very pleased.”

Posted 4 years ago

“We ordered two pillows and love them. They are very high quality and beautifully-made. Thank you so much!”

Posted 4 years ago

“The website is good, easy to get around and understand. So far their service has been wonderful.”

Posted 4 years ago

“Very helpful with my questions and quick to respond (even though they are across the pond!)”

Posted 4 years ago

“I have purchased a lot of Woolroom products over the years and have never been disappointed. Everything is always of the best quality. They also have great and honest customer service which is much appreciated.”

Posted 4 years ago

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The Wool Room is rated 4.7 based on 386 reviews