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The Wool Room Reviews

4.7 Rating 386 Reviews

92 %

of reviewers recommend The Wool Room

Company Reviews

4.7

Based on 386 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland
Leicester
LE15 8QD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery to the US from the UK. Wonderful fabrics. I've only had my pillow for one night thus far, but I liked my first night on it. Was looking for something that didn't make me suffer an allergy attack every morning and this morning, I woke up feeling pretty good. Still think the price is too high for a pillow, but I took the chance hoping for relief. I am hopeful that my investment was worth it. Looks to be at this point!”

Posted 4 years ago

“I purchased my wool topper hoping for a solution to an unbearably hot memory foam mattress. The wool topper has made a positive difference but the heat from the memory foam still comes through at pressure points. The topper was delivered within the timeframe promised. It is well made and is exactly as described by the Wool Room.”

Posted 4 years ago

“The communication was excellent and my order was delivered one day ahead of schedule.”

Posted 4 years ago

“Thanks great service and product”

Posted 4 years ago

“Products are amazing. Thank you”

Posted 4 years ago

“I am really pleased with the quality of the light wool comforters I ordered. I ordered 2 light king size comforters that I 'stacked' in my duvet cover because it is cold in Seattle right now. The unexpected delight of these duvets is the lack of wool smell, and the wonderfully comforting weight of the wool.”

Posted 4 years ago

“high quality wool blanket”

Posted 4 years ago

“Acceptional service & delivery. Arrived within a week. The luxury mattress pad is just what we needed to ease the pressure points and give our mattress more of a plush comfort. Highly recommend!”

Posted 4 years ago

“I just received my wool alpaca bed mattress topper. It looks gorgeous, looks so natural and have a pleasant smell. I love buying from wool room. They have a great service and the shipping, was faster than expected.”

Posted 4 years ago

“Very quick ship. They were able to update my shipping address right after I placed my order although the confirmation email still had the old address which concerned me slightly. Great service.”

Posted 4 years ago

“I ordered two wool pillows. The arrived so much earlier than expected. I just love them. They are super comfortable, and I love that I am sleeping on an organic natural product.”

Posted 4 years ago

“Their service is prompt and courteous, and their products are great. So glad I found WoolRoom!”

Posted 4 years ago

“Everything the description said and better! Great price and exceptional quality.”

Posted 4 years ago

“Products are absolutely sumptious in real life. My new wool filled pillows are out of this world! LOVE them. Super fast shipping to Canada. My organic cotton sheets washed up beautifully and I just placed a second order, for a wool topper.”

Posted 4 years ago

“The comforter came quickly, and is absolutely lovely. Surprisingly nice. The weight is great, and I find that I don't wake up sweaty, as I did with down. Not sure if wool breathes differently, but it's been a pleasure.”

Posted 4 years ago

“great service fast delivery”

Posted 4 years ago

“Our wool comforter arrived very quickly. It was beautifully packaged. The comforter is very well made and we are looking forward to using it for years to come.”

Posted 4 years ago

“Easy to order. Came quickly and was able to track and control my delivery and that of a gift I had sent.”

Posted 4 years ago

“I look forward to receiving our new pillows ordered. We have had another brand of wool pillow and thought that after reading the information we would give this brand a try. Although disappointed that the delivery is delayed we totally understand and appreciate the fact that you give your employees time off during the holidays. I would like to recommend a kind piece of advice. Many people shopping this time of year are doing so for Christmas presents and next year you might highlight that due to demand and the time of year delivery may actually take place in January. This does not apply to us, but thought I should suggest this, as I know how disappointed people can get for the holidays if presents are not received. If I was in your Marketing staff I would recommend a very creative piece to be sent out to customers upon request that could be placed in cards presented to their loved ones, which announce that a very special present was soon on it's way.”

Posted 4 years ago

“Amazing customer service and I love my wool from Woolroom. I will be a repeat customer!”

Posted 4 years ago

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The Wool Room is rated 4.7 based on 386 reviews