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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
I purchased a duvet having read about Woolroom on Facebook. I was sceptical about how a wool duvet would work, but am thrilled with it even though it is not very bulky. Slight smell of sheep but I find that quite pleasant, especially as my husband used to be a shepherd. My husband says it works keeping you warm, cos wool has hollow fibres. Liked the packaging , no plastic , just a nice cotton zip up bag.
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Posted 5 years ago
Excellent company to deal with. No problems. Quick delivery. Would recommend.
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Posted 5 years ago
Ordering was easy and straightforward and the delivery was prompt and as promised.
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Posted 5 years ago
Love my woolroom purchases. Just wish I’d discovered you years ago
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Posted 5 years ago
I was having difficulty with part of my order. Emma resolved the problem with speed, she couldn’t have been more helpful. Brilliant customer service, thanks.
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Posted 5 years ago
I wasn’t sure exactly which duvet I wanted, so had a quick website chat and was able to make my choice. This arrived very promptly and was beautifully packaged. Very happy with the service
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Posted 5 years ago
Deluxe wool topper - adds a lovely comfortable layer of comfort. No reservations about feeling too hot either. Great result.
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Posted 5 years ago
I bought this product for my mother (84) who had trouble fluffing up and couldn’t cope will the smell of feathers. She says it’s marvellous and such a treat to sleep cosily without being too hot or cold. Apparently gets better every night. Would thoroughly recommend this product!
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Posted 5 years ago
This item definitely helps with night sweats, I bought a super king size one and was very happy with it and have now bought a double size one.
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Posted 5 years ago
Great service from start to finish of order very good delivery
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Posted 5 years ago
Being a lady of a certain age! I suffer with night sweats but wow this duvet is amazing fantastic price and keeps me comfortable all night. I’m having the best sleep ever! I Haaretz recommended you to my friends. Thank you
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Posted 5 years ago
Our new wool comforter/duvet is perfect. It's warm enough but doesn't get too hot and it fits into the cover just right.
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Posted 5 years ago
I cannot recommend this wool/alpaca duvet more highly. What a joy it is to go to bed at night. It is light, so, so comfortable and yet warm and snug. Well worth the extra cost.
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Posted 5 years ago
I ordered the delux medium duvet and it is wonderful. We have had it for a week and it has transformed our sleeping. My DH, who normally gets too hot, Is commenting on how warm & comfortable the duvet is without being sweaty. I’m a lady of a certain age and have found that my night sweats are far more manageable with this product. The duvet is weightier than the summer duvet we were using, but tbh I have got used to it very quickly.
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Posted 5 years ago
The bedding is really luxurious, cosy and warm. I will be replacing all my bedding with this as I need to over time. Natural material is better for the planet.
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Posted 5 years ago
Purchased the light double duvet for my daughter and she is very pleased with it.
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Posted 5 years ago
Fabulous quality wool mattress cover, and very quick delivery time. A wonderful example of an efficient British company
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Posted 5 years ago
Easy to order. Timely package arrival. Can't wait to try my purchases out!
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Posted 5 years ago
The product is fine! But the package came all squashed!!!! NO GOOD!
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Posted 5 years ago
I purchased the medium classic duvet. Upon, opening up the bag, I was really impressed at the stitching, not only across, but length ways and diagonally! I was expecting a miracle I think! It promised from previous reviews great nights sleep, so on the first night, as usual I did not sleep to well, as to hot & it seemed to give off a strange smell, (not sure if this is because of the natural lanolin that is in wool) after a couple more nights, began to wonder if I had maybe I should have ordered the lighter weight, However over the last two nights it has been much colder & there has been frost in the mornings, bingo, no feet hanging out of bed trying to find a cooler patch, and although I did wake, I would drop straight off again. So should you be a person that has the heating on at night, of a certain age, I would advise to go for the lighter one! Although of a certain age, I do not have the heating on at night. So all in all am very pleased with my purchase
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Posted 5 years ago
The Wool Room is rated 4.8 based on 5,164 reviews