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The Wool Room Reviews

4.8 Rating 5,165 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,165 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
“Good range of products, well-organised and easy-to-use website, very efficient order processing and delivery. Very glad I found this company as I'm allergic both to feathers and to the flame-retardant chemicals now used in synthetic pillows and cushions, so (intrinsically fire-resistant) wool is my only option.”
Helpful Report
Posted 8 years ago
“Super comfy mattress topper, sleep has improved 100%”
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Posted 8 years ago
“Excellent - so very comfortable to sleep on.”
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Posted 8 years ago
“Absolutely delighted with my de luxe mattress topper, light duvet and pillow. Rather expensive but my sleep problems have been solved. I would recommend contacting woolroom for advice on what to buy. Excellent service; speedy, manageable delivery; and a superior product.”
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Posted 8 years ago
“As a menopausal woman I wanted the comfort of a topper made of natural materials, but unlike others I've experienced, wouldn't wrap around me and heat me up. I became excited about wool because of its amazing thermal and wicking qualities. And I'm pleased to say that I am delighted with the product. Not only does it do the job, but it's beautifully made and I'm sure will last well.”
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Posted 8 years ago
“Our duvet is much better than expected with its quality. We were particularly impressed with the pre sales service to help make the right choice. The duvet is most comfortable and warm and we are sure we will keep warm throughout the autumn and winter months.”
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Posted 8 years ago
“Great duvet. Previously had a 4.5 tog duck feather duvet & it was too warm. The new duvet breathes really well & keeps you cool at night. Sleep has been much improved.”
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Posted 8 years ago
“Great quality. Super materials. No sweat, as stated.”
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Posted 8 years ago
“I have purchased wool products from Woolroom several times and have been very happy with both the products and the service.”
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Posted 8 years ago
“Amazing mattress - best night sleep ever - and it arrived SO quickly. Highly recommend to everyone both the product and the service :)”
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Posted 8 years ago
“We were pleasantly surprised about the speed with which the delivery was made even to the continent.”
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Posted 8 years ago
“Strong recommend”
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Posted 8 years ago
“Lovely quality quickly delivered, will certainly buy again from you in the future”
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Posted 8 years ago
“Speedy delivery. I have been looking for an alternative to regular duvets and found the Woolroom site by chance. I am so glad I did, as this purchase is of excellent quality and comfort”
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Posted 8 years ago
“Excellent service and reasonable price”
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Posted 8 years ago
Thank you for your review. Regards. Karen
Posted 8 years ago
“Yes,I like this product,was the right amount I needed,very good quality.”
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Posted 8 years ago
“My new wool duvet is outstanding. It is comfortable, warm, feels like a hug, no offgassing, no itch, and I sleep like a baby underneath it. I bought this one to replace a 100% alpaca duvet that my husband accidentally boiled into a cube. Dog vomit. Would have come right out in cold water or with a green dry cleaner. Good thing is, in my search for a replacement, I discovered Woolroom. Fast delivery to the USA. Very satisfied. The Euro sizing fits my organic duvet cover perfectly.”
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Posted 8 years ago
Thank you so much for taking the time to write. We are so pleased that you are enjoying your new wool duvet and the fast service you received. Best wishes. Karen
Posted 8 years ago
“Superb product easy to order and fast delivery. Well packaged no probs.”
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Posted 8 years ago
So glad you are happy with our service and enjoying your new product. Thanks for taking the time to write. Regards. Rosie
Posted 8 years ago
“Easy to order and quick to deliver. Thanks, woolroom!”
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Posted 8 years ago
Thanks for your review. Kind regards. Karen
Posted 8 years ago
“I have a number of WoolRoom products and use them due to a sensitivity of feathers but, the main reason for using their products is how comfortable wool bedding is. The care & maintenance is easy too.”
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Posted 8 years ago
The Wool Room is rated 4.8 based on 5,165 reviews