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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Delighted with purchase of warm duvet. It is light yet very warm and cosy. The duvet is excellent quality and the service was great; our duvet arrived within a few days from order. Very pleased that it does indeed help to regulate temperature when sleeping.
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Posted 5 years ago
Their service is prompt and courteous, and their products are great. So glad I found WoolRoom!
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Posted 5 years ago
This is the first tine that I have brought any items from the woolroom. After careful research I purchased 2 wool pillows and a luxury king sized duvet. I am extremely pleased with my purchase. The duvet is lovely and cosy and the pillows are really comfortable.
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Posted 5 years ago
Excellent service - excellent product. It's hard to get out of bed now as my new wool duvet is sooooooo toasty warm!
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Posted 5 years ago
I have bought the Alpaca duvet (the lightest one), the mattress topper and the washable pillow about a month ago and we haven't looked back since. Fantastic products, I haven't been cold in bed and my husband doesn't overheat anymore. The quality is the best I've ever seen, the delivery was quick, the packaging beautiful - I can't say one bad word. I have just ordered another mattress topper for our daughter. The dream now is to have a wool mattress (one day)...
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Posted 5 years ago
Quick delivery ! Very good quality of product. Thank you
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Posted 5 years ago
Everything the description said and better! Great price and exceptional quality.
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Posted 5 years ago
I love my alpaca wool duvet worth paying out for it. I haven't been cold since I got it. Only problem is that is slips in duvet cover making all the material lose at one side but I can live with it for the quality of good sleep I have had since.
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Posted 5 years ago
Products are absolutely sumptious in real life. My new wool filled pillows are out of this world! LOVE them. Super fast shipping to Canada. My organic cotton sheets washed up beautifully and I just placed a second order, for a wool topper.
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Posted 5 years ago
Always pleased with the products and service.
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Posted 5 years ago
Excellent products , so pleased I’ve discovered them .
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Posted 5 years ago
Excellent Item and great value for money. Delivery was super prompt.
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Posted 5 years ago
Great Product, excellent quality.
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Posted 5 years ago
very informative website. Felt I had all the information I needed to make my buying decision. Ordered the wool duvet. Arrived a few days later. Well packed and excellent product. Delighted - had been trying to buy a wool duvet for a few months but could not get the information I needed from other people including John Lewis
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Posted 5 years ago
Really good customer service. Product very well made and a good price. I purchased a wool mattress topper. It has made a massive improvement to comfort, I’m not waking with achy hips. Not totally convinced that it good for hot sleepers as yet, (only a week into using it) as I’ve woken up feeling quite hot a few times!
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Posted 5 years ago
The comforter came quickly, and is absolutely lovely. Surprisingly nice. The weight is great, and I find that I don't wake up sweaty, as I did with down. Not sure if wool breathes differently, but it's been a pleasure.
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Posted 5 years ago
I love the duvet that I ordered. I had wondered if it might be too heavy for me, being made of wool, but it is light and warm. It seems not to cause me to over heat, though, which is a bonus if you are prone to this during the night. It does not smell of wool either. Just a lovely luxurious duvet, which I would highly recommend whether or not you are trying to avoid synthetic fibres/plastic derived products (the reason why I chose a Woolroom product).
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Posted 5 years ago
Really good service and wonderful product. Beautiful quality.
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Posted 5 years ago
We originally bought a lightweight wool duvet but wanted to change to a heavier weight for the winter. We chose the Woolroom and a medium weight duvet which is perfect. It is definitely warmer and great for the cold months.
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Posted 5 years ago
Quick and efficient
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Posted 5 years ago
The Wool Room is rated 4.8 based on 5,164 reviews