The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,165 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first wool quilt. I have always bought feather quilts in the past. Excellent service from the Woolroom. Great price and speedy delivery. I am very pleased with the product. I love the way it lies on the bed. I shall be buying more products very soon.”

Helpful Report

Posted 7 years ago

“My purchase came in a little over a week, which makes sense for international purchasing. It is totally worth the short wait, even though I was cold all those nights with under one little sheet and struggling to puff up my well worn pillows. The queen sized comforter is so cozy and I don't want to leave my bed now. I am generally a warm sleeper, but did not get stifled or hot at all. The deluxe pillow has fantastic support for my neck and soul. I slept like a brick last night and am looking forward to getting back in bed tonight! Very grateful for these products, I'm sure they will last me many years to come... many cozy, comfy years. Thank you.”

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Posted 7 years ago

“Lovely and perfect. I loved it. I don't want to get up of the bed in mornings. Thanks”

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Posted 7 years ago

“What can I say. Product is phenomenal and the service was excellent!”

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Posted 7 years ago

“Website easy to navigate and a quick and efficient service. My new pillow arrived quickly and was well packed. Thank you.”

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Posted 7 years ago

“Excellent helpful service, and a real person answers the phone! Very pleased with my wool pillow shams and will be ordering other items (perhaps a wool duvet for the winter to replace my silk one). Thank you Woolroom”

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Posted 7 years ago

“Very pleased with my wool duvet a good nights sleep at last 👍”

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Posted 7 years ago

“Easy process and good product”

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Posted 7 years ago

“I'm trying out my new mattress topper while waiting for my new mattress from woolroom , and so far very good.”

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Posted 7 years ago

“Great pillows! Good quality and love that I can take wool out or fill it to my liking! Over all very satisfied”

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Posted 7 years ago

Thank you for taking the time to write a review and we are pleased to read that you are enjoying your fully adjustable woolroom pillow.

Posted 7 years ago

Thank you for leaving a great review. We are pleased to read that you are enjoying your fully adjustable woolroom pillows. Kind regards. Karen

Posted 7 years ago

“We're very pleased with our pillows a little bit more expensive than the average we have only had these just over a week but are very comfortable and can recommend buying one. Very fast delivery ordered and received in less than 5 days”

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Posted 7 years ago

“great quality, light and warm, lovely feeling to cover oneself with 100% natural breathable materials.”

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Posted 7 years ago

“I just received my wool comforter/ mattress protector. Delivery was right on time.. I can’t wait to try them on, so far I am in love with it from the first touch. Thank you.”

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Posted 7 years ago

Thank you for your great review and we hope you are sleeping well. Kind regards. Customer Service Team

Posted 7 years ago

“Shipping and communication about my order was definitely above average. I was so impressed. I ordered a mattress cover and the packaging was also fantastic. No complaints. A great first experience with your company.”

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Posted 7 years ago

Hi Thank you for taking the time to write a review on your great experience with woolroom. Enjoy your new bedding! Kind regards. Customer Service Team

Posted 7 years ago

“Fast delivery and I Love my duvet. It has helped me to sleep with out waking up in a sweat”

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Posted 7 years ago

“Great quality products delivered quickly and efficiently. Many thanks for providing a great sleep experience!”

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Posted 7 years ago

“I received my order very promptly in very nice, earth-friendly packaging and in excellent condition. I slept on my new wool linens last night. Ahhh, just what I dreamed it would be like!! So comfy! I especially appreciate the temperature regulating properties of the wool!!! Very satisfied customer!!!”

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Posted 7 years ago

“So impressed with Woolroom, I cannot believe how quickly my lovely new pillow was delivered, and it was packaged beautifully. As for the pillow, just wow!! It is so nice to finally find a pillow that is so comfortable (believe me, I've gone through a lot) it's not too firm, and not too soft, it's perfect, I am finally managing to sleep all through the night without waking up with a painful neck. Thank you so much”

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Posted 7 years ago

This is amazing, we are so pleased you have found a pillow that helps you sleep and are over the moon it is a Woolroom one!!! Thank you, Woolroom

Posted 7 years ago

“Quick service and delivered in a nice bag.”

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Posted 7 years ago

Thank you! Woolroom

Posted 7 years ago

“I love all the products I have purchased from the wool room over the last 18 months. We have a better nights sleep and don't sweat as much.”

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Posted 7 years ago

Fantastic news, thank you. Woolroom

Posted 7 years ago

The Wool Room is rated 4.8 based on 5,165 reviews