The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.68

4.7 Rating 386 Reviews

92 %

of reviewers recommend The Wool Room

Company Reviews

Questions

Metrics

4.7

Based on 386 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland
Leicester
LE15 8QD

Write Your review

Tell us how The Wool Room made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to get around in. The mattress cover came in good time and I'm very happy with it. I will buy from Woolroom again.”

Helpful Report

Posted 4 years ago

“Before placing my order, I called with a question. Adam, the representative with whom I spoke answered my question clearly and most efficiently.”

Helpful Report

Posted 4 years ago

“The item arrived quickly, packed with care. Quality is superior. The instruction for cleaning is clear. I will recommend Woolroom products to all my friends.”

Helpful Report

Posted 4 years ago

“Great product. I plan on purchasing items again from the Woolroom.”

Helpful Report

Posted 4 years ago

“I found Woolroom had an informative website. I did a lot of research before I chose their product.”

Helpful Report

Posted 4 years ago

“I had multiple questions when I was ordering online, the online chat service was available and my questions were answered leaving me more confident that I was ordering the correct products for my needs. Thank you Woolroom. Kathy”

Helpful Report

Posted 4 years ago

“Great delivery time. I couldn't believe how quick it got here.”

Helpful Report

Posted 4 years ago

“Excellent service start to finish. Wool comforter is delicious! Lovely in every way. Woolroom shows attention to detail in their products and their service. Thank you!”

Helpful Report

Posted 4 years ago

“I live in the US and got my pillow and extra wool in less then seven days. I live in central California where it is over 100° and will be for weeks and weeks. My pillow regulates heat better than any pillow I have EVER purchased! Thank you Woolroom!”

Helpful Report

Posted 4 years ago

“This throw is absolutely delicious. Easy to order and quick shipping to the US. I look forward to displaying it and being cozy under it. I'll be back for more wonderful wool items.”

Helpful Report

Posted 4 years ago

“I had to contact the company because the address was incorrect. I called as soon as I received an email indicating where it would be sent. Customer service responded very quickly and corrected the address. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent customer service. The sent my blanket overnight without extra charge because I needed it for a present. And, the blanket is beautiful.”

Helpful Report

Posted 4 years ago

“Amazing quality. Beyond all expectations. I’m used to poor craftsmanship when it comes to bedding, even for a more expensive item. Truly empressed. If Woolroom has sales like the one I caught, then I’m definitely becoming s repeat customer!”

Helpful Report

Posted 4 years ago

“I’m stoked to join the flock! The quality of The Wool Room pillows and the mattress cover/protector I ordered are absolutely excellent and I’m looking forward to receiving the All Season washable duvet soon. I will definitely recommend your lovely products to family and friends!”

Helpful Report

Posted 4 years ago

“Fast delivery, unsure of the quality yet. Just received it.”

Helpful Report

Posted 4 years ago

Thank you, please do let us know what you think! Woolroom

Posted 4 years ago

Thanks for taking the time to leave us this review. We're glad that you're happy with the speed of delivery, and are confident that you'll be thrilled with the quality of your goods. If not, please don't hesitate to get in touch :) Kind regards, Adam

Posted 4 years ago

“I love my new pillows. Top quality, very soft and very supportive.”

Helpful Report

Posted 4 years ago

We are pleased to read you are enjoying your new pillow. Welcome to the flock :) Woolroom

Posted 4 years ago

We are pleased to see you are happy with your new pillows and sleeping well. Thanks, Woolroom

Posted 4 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase and the quality of your new wool pillows :) Kind regards, Adam

Posted 4 years ago

“QUICK SHIPPING AND VERY COMFORTABLE”

Helpful Report

Posted 4 years ago

Thank you, we are pleased to see your order arrived quickly. Woolroom

Posted 4 years ago

“I purchased a pillow, and the delivery to the midwest U.S. was fast and efficient.”

Helpful Report

Posted 4 years ago

Glad to hear your order arrived quickly :) Thankj you, Woolroom

Posted 4 years ago

“Very fast delivery.”

Helpful Report

Posted 4 years ago

Thank you, we are pleased to see you received your goods promptly. Woolroom

Posted 4 years ago

Fantastic News! Thank you, Woolroom

Posted 4 years ago

“Thrilled 😁 I received my pillow in 5 days.”

Helpful Report

Posted 4 years ago

Great news, glad to hear they arrived promptly. Thanks, Woolroom

Posted 4 years ago

The Wool Room is rated 4.7 based on 386 reviews