The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,165 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to navigate, topper was delivered 2 days later and is great quality. Sleep is now much improved.”

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Posted 6 years ago

“very fast service, lovely product. not too hot, not too cold, just right.”

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Posted 6 years ago

“Delighted!”

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Posted 6 years ago

“I purchased a washable duvet. It arrived on time, and nicely folded and wrapped. It is warm and nicely comforting. I am pleased with my purchase and would recommend this product.”

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Posted 6 years ago

“Bought a Woolroom anti-allergy pillow which is a great product and arrived in no time. Very happy shopping experience.”

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Posted 6 years ago

“It came fast, it feels good and I am glad I changed my old worn out wool one, which lasted about 25 years. So wool beats anything and it's not that big and warm when needed.”

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Posted 6 years ago

“I got the classic medium weight comforter - It’s very high quality and durable, exactly what I was looking for. I see it lasting a long time. I’m always either too warm or too cold when I sleep and the wool really does do a good job of regulating temperature. I also love that the sheep are treated well. Definitely worth it!”

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Posted 6 years ago

“Excellent website made it easy to see products and select and the item was delivered very quickly.”

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Posted 6 years ago

“Ordered and then it went on sale. Got on chat and they credited the difference”

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Posted 6 years ago

“My parcel was delivered on time and I like the fact that the packaging was kept to a minimum, I like the bags that they both come in and we will be using them again for other things. They are a present so they have not been used as yet but they don't even need wrapping or I won't be”

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Posted 6 years ago

“Yesterday I received my mattress topper (Alpaca fleece) and 2 pillows . Quick and prompt delivery. Before I went to bed last night I couldn’t resist putting on my bed . Well I’ve had the most comfortable nights sleep I’ve ever had , warm, luxurious, . Thankyou to the wool-Room. Excellent service . Denise x”

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Posted 6 years ago

“Haven't opened blanket packaging, as a Xmas present. Like the subtle colours and can't wait to feel the soft wool.”

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Posted 6 years ago

“The quilt is lovely and warm and very light. Would buy again.”

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Posted 6 years ago

“I chose what i wanted, ordered and goods arrived pronto exactly when they said with text updates. Very pleased with my sheepskin rug.”

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Posted 6 years ago

“Cushion does exactly what is says it will .....comfortable and supportive too which is great . Arrived promptly and well packed ....a good experience from start to finish ......very happy customer !”

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Posted 6 years ago

“We love it! So cosy and warm!”

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Posted 6 years ago

“I am absolutely delighted with my duvet from The Woolroom. It is lovely and warm and extremely comfortable.”

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Posted 6 years ago

“For first time I can use a duvet as I sweat profusely.. Staying in a hotel is a nightmare as they rarely have an ordinary blanket anymore. but now at least at home I can have warm but very comfortable sleep. I bought first the single duvet with wool and was so impressed that I bought the Deluxe version with sheep wool and alpaca wool. Luxious- warm, comfortable and so light weight . Marvellous thank you.”

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Posted 6 years ago

“Natural products at their very best. Superb!”

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Posted 6 years ago

“Bought the classic wool pillow in the sale by mistake, should have ordered the deluxe washable wool pillow as I have these already, but it seems to be fine, it’s just that I won’t be able to wash it. This is just like the other products I have purchased from The Wool Room, top class. I would just like to add that when delivered the packaging was damaged and the delivery man took a photo of the split, but as the pillow was packed in a calico(?) zipped bag, the pillow was undamaged.”

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Posted 6 years ago

The Wool Room is rated 4.8 based on 5,165 reviews