The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was very prompt ad efficient and I'm very pleased with my wool pillow.”

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Posted 12 years ago

“Excellent service. Pillows very comfortable, much improved sleep.”

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Posted 12 years ago

“We love the comfort of the wool protector and feel we do sleep better. The pillows are very comfortable too and can't wait to use the summer duvet. Recommended the wool protector to my aunt and they are very happy with their purchase.”

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Posted 12 years ago

“I ordered the bedding set on-line and it was delivered within a couple of days. I've slept well since having them and they're certainly very comfortable. It's good to know they're from an ethical source too!! I'd highly recommend them to other people.”

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Posted 12 years ago

“Absolutely lovely duvet and pillow! Did not appear very thick compared with my previous duvets but it is unbelievably warm. I am always cold in bed so I bought the Autumn/Winter classic. No need for a hot water bottle anymore, I'm as warm as toast in no time. So impressed, I bought the pillow as well. Yet to see how cool it will be when spring/summer comes but I have complete confidence these duvets work. There was a query over price and The Wool Room responded to me very promptly with a quick and efficient resolution. No hesitation to recommend both the products and the company!!”

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Posted 12 years ago

“My pillows arrived really really quickly, and beautifully packaged. I particularly liked the nice bags that they came in which I will keep and use for Useful Things. And the pillows are lovely lovely lovely. The first night with my new pillow, having slept notably badly for three or four days on the trot, I slept like a log. My head feels so much better supported, and my neck more comfortable, and I thrash around (apparently) much less. I love them. Now I have to save up for a duvet ...”

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Posted 12 years ago

“First rate product quality & exceptional service.”

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Posted 12 years ago

“Purchased an All Seasons Duvet 18 months ago best duvet we have ever had. One duvet is 200grams the other is 300grams it is Sunshine Wool which can be machine washed saved a lot of expense at the dry cleaners! When we first took them out of the storage bag they arrived in I was a bit worried about it being 'thin' I couldn't have been more wrong the way the duvet falls over you keeps you warm all over unlike big puffy duvets which have cold spots. The fact each 'square' is stitched stops the wool from moving and also helps add to the evenness of the temperature while under the duvet. I couldn't and wouldn't sleep under any other duvet now. Without a doubt a 5 star product.”

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Posted 12 years ago

“I found the Wool Room wool duvet by searching for most ecological/ethical duvets. I'd never heard of wool in duvets. I sleep well so wasn't too concerned about the sleeping better testimonials…until I slept under the duvet. It is quite wonderful, I sleep better than ever and wake up earlier feeling more refreshed than before. The wool mattress protector adds to the comfort. The products are wonderful as is the efficient service - can't recommend The Wool Room too highly.”

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Posted 12 years ago

“First class service and product no more night sweats”

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Posted 12 years ago

“Having bought a merino wool sleep system in Spain a number of years ago I knew the benefits of sleeping under wool having now switched to twin beds I found a polyester and feather quilt both made me sweat our old wool blanket is a super king size so was not practical so that is now left to our visitors so without a trip to Spain to purchase a single size system which would be more expensive I decided to purchase from the wool room first class delivery service and the best night sleep for a very long time without waking up wet thankyou once again Terry H Calne Wiltshire”

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Posted 12 years ago

“Perfect in every way. Excellent communications. Straight forward returns. 100% happy with the many items I have purchased. Thank you. Sandra Dalziel 70.”

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Posted 12 years ago

“Brilliant service to start off with, then brilliant products. We treated ourselves to the full pack, and although my husband had serious doubts when he saw how thin the duvet was, haven't looked back. Sleeping so well, no more hot uncomfortable nights.”

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Posted 12 years ago

“I have had my new wood duvet for 2 weeks - I am no longer too hot or too cold in bed just perfect, not once have I had to say to my husband go away you are too hot. My asthma has improved dramatically, no longer am I coughing on my exercise class to clear my chest. Brilliant is all I can say.”

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Posted 12 years ago

“I was so pleased with how fast my delivery came, normally with products like this it can take a while (bedding) but I ordered mine on the Tuesday and it came on the Friday, the delivery company they use was also very helpful. great product and a great price. I look forward to getting home and getting into my Wool bedding”

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Posted 12 years ago

“Cannot fault the service received or the fast delivery. As for the bedding set I bought I wouldn't be without it now, I have had much better sleep and with it being natural my psoriasis isn't bothering me as much at night either. Would definitely recommend the products and the company.”

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Posted 12 years ago

“Brilliant website, excellent customer service and fabulous product...no need to say more! First class.”

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Posted 12 years ago

“Have just purchased two of your wool ball filled pillows and must say how comfortable they are and I am delighted with the product.The delivery service was excellent and even though I ordered them late in the afternoon they were still delivered promptly the next day. I am now looking to buy a duvet. Many thanks for an excellent product and service. Beryl Golden”

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Posted 12 years ago

“I heard about your wool duvets from a friend, borrowed one of hers and after a 3 nights trial decided to order a Double All-Season Wool Bedding Set with a 30% reduction off the list price during September 2013. Absolutely delighted with the result - delivered quickly, presented extremely well and I am now sleeping better than I have done for a very long time. Well done and thank you to The Wool Room.”

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Posted 12 years ago

“I have now experienced all four seasons over and under wool room bedding. I have noticed significantly improved sleep and best of all I do not wake up wet through due to night sweats. For this reason also bedding smells much fresher for more days after changing your sheets. I have been taking Tamoxifen following breast cancer for two and half years which causes hot flushes and had a hysterectomy twelve months later and not allowed to take HRT due to the former illness....so I do know what i am talking about. Despite the expense compared to cheaper bedding options I feel it has been worth every penny. Thank you The Wool Room. Jan C”

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Posted 12 years ago

Hi Jan C, we're so glad to hear that our wool bedding has changed the way you sleep. Sleep is so important, especially when your body is healing! We wish you many a happy night :)

Posted 12 years ago

Hi Jan C, we're so glad to hear that our wool bedding has changed the way you sleep. Sleep is so important, especially when your body is healing! We wish you many a happy night :)

Posted 12 years ago

The Wool Room is rated 4.8 based on 5,164 reviews