“Woolworths are committing 'Food Fraud'
The fruit on their shelves( especially stone fruit) are as hard as rocks and when taken home...after few days just rots or is floury.
This has gone on all summer long.”
“I wonder if Woolworths could tell me why when I went to pay for my groceries today only 2 out of 7 cash tills were open. Once again Woolworths is dictating to us how we can pay for our groceries.”
“The continual price gouging weekly on products is appuling not 5 cents $1 or more .......their mud cakes have shrunk to half what they were but have increased in price $6.50 for rubbish and I could go on n onyeah you are really looking after your customers.
Let's not get into NO SERVICE”
“I went to my Local Woolworths in Perth today (Easter Monday) to buy some more Hot Cross buns……guess what…. NONE IN THE STORE!
Their EXCUSE..transport problems. Well so much for the FRESH FOOD PEOPLE! Our so called fresh buns are bought in to WA from Melbourne!
To think they have been selling Hot Cross buns since JANUARY and here we are EASTER and none in their store. Get your act together Woolworths!”
“For the past several weeks we have not received updates on our orders. Substitutions have been made but we have been charged more.
Word to the wise, don't order for delivery on a weekend. The gremlins who pick the orders get hungry. We found they had opened and helped themselves to almost half of a Christmas pudding.
Delivery prices are going up all the time. We may have to stop home delivery. We will miss our friendly drivers, but that's all that will be missed.”
“I’ve been shopping there 25 yrs and was always happy but now lm not. There’s always shelves not stocked , quite annoying. Prices came down for a while but have gone back up. Understaffed a lot of the time. Not very happy atm.”
“Fresh food people...sure in a paralel universe.Had to return a pack of unfresh chicken and battle my way through Woolworths staff who refused to give me a refund even if its in their policy.I guess they never read it.) Later , got telephone call from area manager Murat who instead of embracing me as a customer and help with the solution , started to defend his staff and insinuate that I somehow caused a trouble in the store. Never shop with these con artists again.But why am I surprised? After watching the interview with Woolworths CEO , i have no questions remained.)”
“I just purchased some Australian Black Plums marked ‘Red Leaf 4039’ which are the absolute worst plums I have ever had - taste is of chemicals only, bloody disgusting Woolworths”
“Did an online order on 16 February for delivery 17 February. All my dairy, was packed in with the grocery products and hot. My frozen goods were warm. The driver said that the trucks air conditioning unit had not worked all day. He delivered my order at 7pm.
All my orders came from Wodonga.
The last 4 orders have been wrong or very late delivery. Customer service at all levels does not exist.”
“You talk about price gauging you only need to know a few itrms and check on how prices vary ,have you seen the smaller container of cottees cordial is near as expensibe prr one large cordial i seen 4.50 for the big one and i thought woolies id listening then today its 5.50 its price gauging shame on you woolies i hope the gorverment can fine you mega bucks for stealing our monry like so”
“Absolutely terrible,order didnt arrive no explanation,will send it the following day, a time was given, email was sent to confirm time,tbat was entered incorrectly, eventually deluvery was recieved, very indifierenr ,non communtive driver, the experience was terrible.Oh I forgot, they gave me a 2p.00 gift voucher for my inconvience,what insult.”
“Two days ago, my wife and I ordered groceries online for the first time. Delivery was scheduled for between 8 am and 1 pm. We are old and retired pensioners.
A Woolworths vehicle arrived at 1.20 pm. It parked 2 buildings away. The driver remained in the vehicle. He didn't get out. I waited on my balcony and the Driver drove off. Tracking the order, we were advised that no one answered which is lies. Now we are without food for the Australia Day public holidays. Needless to say, we asked for a complete refund as they couldn't advise of a delivery date. The refund will take 5 business days.
Probably the most woeful service I have ever received. Coles gives a time slot, arrives and delivers to our doorstep. This was the first and last time we tried delivery of groceries from Woolworths. It is obviously the last time.”
“A legitimate PayPal dispute with Woolworths found in my favour in 2023… today i made an online order - they took my payment then cancelled my order. When I called to find out why? I was told it was cancelled because they had had to reimburse me for the PayPal dispute made last year. I will never recommend Woolworths and never step foot inside a store again.”
“I was after an Australian flag but told we don’t sell anything Australian like that. So you have lost my patriotism after shopping with you for more than 40 years and also , I hope many other Australians , and the week excuse of the items not selling well is is just that a pathetic excuse . Not happy Jan.”
