Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,774 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,774 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“Best book shop I have ever known”

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Posted 10 months ago

“Large variety, fast shipping -> I'm happy”

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Posted 10 months ago

Hi, Thank you for your review, We are so pleased to hear your great feedback. Thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 10 months ago

“It has been two months and i have not received what i ordered yet. Upon contact in May, i was told the order could have been lost and it would be re-sent but almost 20 days afterwards i have not received yet”

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Posted 10 months ago

Hi, I am sorry to hear that your replacement order has not yet arrived. I have checked your order details and I can see that your replacement was estimated to arrive by 16th June 2023. I can see that a member of our customer service team responded to your email on the 16th June 2023 to assist with this query. If you require any further assistance please do not hesitate to reach out to us again via help@wordery.com. I sincerely apologise for the inconvenience caused by the delayed delivery. Kind regards, Wordery Customer Services

Posted 10 months ago

“Easy to use, delivered quickly and all of them arrived without damage. Really happy and the price was reasonable”

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Posted 11 months ago

Hi Deborah, Thank you for your review. We are delighted to hear your feedback about our service & price range. Thank you for ordering with us! Kind regards, Wordery Customer Services

Posted 11 months ago

“Fast dispatch, excellent shipping package and low prices. No import fees. Will buy again from them. Thank you from Greece.”

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Posted 11 months ago

Hi Vasilis, Thank you for leaving such a positive review from Greece! We hope to see you at Wordery again soon. Kind regards, Wordery Customer Services

Posted 11 months ago

“Cheap books, fast delivery. It's my go to online book shop”

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Posted 11 months ago

“I had a realy great experience, the book arrived very soon.”

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Posted 11 months ago

Hi Erika, Thank you for your review, We are glad to hear about your great experience with Wordery. We hope to see you at Wordery again soon! Kind regards, Wordery Customer Services

Posted 11 months ago

“Books arrived in good time and were in good quality.”

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Posted 11 months ago

“First class product and service.”

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Posted 11 months ago

Hi Paul, Thank you for your great review! We hope that you will use Wordery again soon. Kind regards, Wordery Customer Services

Posted 11 months ago

“I ordered some books, I couldn't find anywhere else. They arrived really on time at my door.”

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Posted 11 months ago

“Wordery is my go-to for foreign language books, with a search engine that enables searching by author and then filtering by language, and the selection is excellent. Ordering is simple, and books are shipped as quickly as possible internationally and arrive in perfect condition. I have recommended Wordery to many others and will continue to do so.”

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Posted 11 months ago

Hi Daniel, Thank you for your review, We are delighted yo hear your feedback about our website and delivery service. Thank you for recommending Wordery! Kind regards, Wordery Customer Services

Posted 11 months ago

“Your service is a disaster. Over a month for delivery to Malta! Also, you should add Messenger in how people contact you underneath.”

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Posted 11 months ago

“10/10+++++++++++++++++++++++++++++”

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Posted 11 months ago

“Always a good product, accurately described.”

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Posted 11 months ago

Hi Moira, Thank you for your positive review and for using Wordery! Kind regards, Wordery Customer Services

Posted 11 months ago

“Everything I ordered arrived in excellent condition, and communication and order tracking is simple and transparent. Prices are in the general range of other stores (the books that I ordered were the cheapest at Wordery). The only drawback is that each book is sent as a separate shipment, so the Slovenian customs office charges 3 € processing fees for each package (although the VAT is included in the price)”

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Posted 11 months ago

“Wordery had the books I wanted to buy. I also saw that they had Christmas cards at a good price. Got them nice and early for Christmas 2023. Great to have free postage. The orders also didn't take long to arrive although i live in greece.”

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Posted 11 months ago

“Prompt, efficient service with a great range”

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Posted 11 months ago

Hi Gillian, Thank you for your 5 star review! We hope to see you at Wordery again soon. Kind regards, Wordery Customer Services

Posted 11 months ago

“Always excellent service - usually have the book I want - and no delivery charge - my 'go-to' book company”

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Posted 11 months ago

“If you don't know Cixin Liu you don't live, therefore you don't read this, so why bother?”

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Posted 11 months ago

“The book arrived in good time and was well packaged”

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Posted 11 months ago

Hi, Thank you for your review, We are delighted to hear that your book arrived in good time, thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 11 months ago

Wordery.com Ltd is rated 4.7 based on 83,774 reviews