Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,773 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with your service, thank you very much .”

Helpful Report

Posted 8 months ago

Hi, Thank you for your 5 star review, We hope that you'll choose to order with Wordery again soon! Kind regards, Wordery Customer Services

Posted 8 months ago

“Fast delivery, arrived in good condition. Happy”

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Posted 8 months ago

“I ordered three books in three different occasions and I only received one, the other two the delivery company simply returned the packet claiming that the address was incorrect and making no attempts to contact me.”

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Posted 8 months ago

“Efficient delivery of book.”

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Posted 8 months ago

Hi Christopher, Thank you for your 5 star review, We hope that you enjoy your new book and we hope that you will shop with us again at Wordery! Kind regards, Wordery Customer Services

Posted 8 months ago

“Wordery has good prices and selection of books. I'm satisfied with the delivery time. Their helpdesk is also very fast and efficient in solving a problem.”

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Posted 8 months ago

“Great service!”

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Posted 8 months ago

Hi Mariana, Thank you for your positive review. We are delighted to hear that you are happy with our service, thank you for shopping with Wordery.com! Kind regards, Wordery Customer Services

Posted 8 months ago

“Excellent service and prices, as always - my favourite bookshop!”

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Posted 8 months ago

“Always súper happy with Wordery, their efficiency and their books.”

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Posted 8 months ago

Hi Álvaro, Thank you for your positive review, We hope that you'll shop at Wordery again soon! Kind regards, Wordery Customer Services

Posted 8 months ago

“Site très clair, j'ai trouvé ce que je cherchais à un prix défiant toute concurrence, livraison gratuite et j'ai reçu le livre en 1 semaine que demander de mieux?!”

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Posted 8 months ago

“Le produit était bien emballé conforme et reçue dans les temps. Je recommande ce vendeur.”

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Posted 8 months ago

“Great range of books, came on time well packaged, quick and efficient service”

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Posted 8 months ago

“All perfect except delivery took a few weeks.”

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Posted 9 months ago

Hi Caroline, Thank you for your review, For future reference, if your order takes longer than expected, our Customer Services team is more than happy to help. You can reach us at help@wordery.com. Kind regards, Wordery Customer Services.

Posted 9 months ago

“I ordered this book for my grandson and had it sent directly to him. I haven't seen it but my grandson tells me it is "excellent".”

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Posted 9 months ago

Hi, We are delighted to hear that your grandson received his order and found it excellent, We hope that you will choose to order with Wordery again! Kind regards, Wordery Customer Services

Posted 9 months ago

“The service was excellent but the books could be cheaper.”

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Posted 9 months ago

“Wordery is a good site for all you book lovers, wether it be a light novel or a graphic novel, Wordery has most of it.”

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Posted 9 months ago

Hi Luka, Thank you for your 5 star review! We hope to see you at Wordery again in the future :) Kind regards, Wordery Customer Services

Posted 9 months ago

“Great service, quick and easy to use the site.”

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Posted 9 months ago

“Always interesting options as a choice, makes me more interested in trying new books out. Free postage is great”

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Posted 9 months ago

Hi Sheila, Thank you for your review, We are so pleased to hear your great feedback about our website and free postage. Thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 9 months ago

“Good communication towards the customer, and swift delivery of order.”

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Posted 9 months ago

“Book as described and delivered promptly.”

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Posted 9 months ago

Hi Richard, We are delighted to receive your 5 star review. Thank you for shopping at Wordery! Kind regards, Wordery Customer Services

Posted 9 months ago

“Always very prompt service!”

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Posted 9 months ago

Hi John, Thank you for your positive review. We are delighted to hear that you are happy with our prompt service, thank you for shopping with Wordery.com! Kind regards Wordery Customer Services

Posted 9 months ago

Wordery.com Ltd is rated 4.7 based on 83,773 reviews