Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,794 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,794 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Books are fabulous, delivery took longer than stated.”

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Posted 1 year ago

“I bought a book. I received a book. It took a little while to arrive but, hey, it's Christmas!”

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Posted 1 year ago

“The books arrived ok. However they arrived at different times , one a bit after the others.”

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Posted 1 year ago

“I ordered books recently and, as usual, they arrived in good order. My only surprise was the fact that the three books came individually rather than as one parcel, but I assume this is to do with weight and cost to Wordery. Considering the recent postal strikes I’m delighted that the books arrived safely - via a local courier - though a little later than suggested.”

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Posted 1 year ago

“Never used before, my daughter said give it a go, the free delivery helped her argument! Very pleased with availability and range and quick turn round. Alas Evri strikes again. Seemed to take days to get from wordery to their depot,despite showing it was collected, and even longer to deliver it. Would recommend using Wordery.”

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Posted 1 year ago

“The brand, print quality and condition of the books received are excellent. The lack of accurate delivery information let them down a bit, but other than that I am very happy with my purchase and I will use Wordery again.”

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Posted 1 year ago

“Always a good price, and delivered for free. Excellent.”

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Posted 1 year ago

“A book seller which isn't Amazon is a company worth supporting. I just wish they sold all the books I wanted to buy, sometimes I have to go elsewhere for new books because of stock.”

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Posted 1 year ago

“Trouble-free purchase, except that the shipment was delayed for a week or so.”

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Posted 1 year ago

“The product delivered promptly and in perfect condition.”

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Posted 1 year ago

“The book was perfect and a good price. However the delivery person left the parcel in full view on the front doorstep. When we returned it was gone and we thought stolen. Luckily a neighbour took it in as rain on a parcel would not be good. So instruct you deliverers not to just leave it out but knock a neighbour and leave a note saying where it was left”

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Posted 1 year ago

“Can always find what I need on Wordery. Quick delivery, although would be more sustainable if books were sent together in one parcel.”

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Posted 1 year ago

“Very happy with book unfortunately was very disappointed with flimsy packaging not very good.”

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Posted 1 year ago

“It would be five but you sent me this annoying survey”

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Posted 1 year ago

“Took a while to come but kept updated”

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Posted 1 year ago

“I received all five items which I ordered within a reasonably short time. However, they all arrived separately which seems to me that the additional costs of despatching them in this manner must increase the postage costs for Wordery. I would have been happy to receive them all at the same time. Plenty of choice of books however.”

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Posted 1 year ago

“good service, just very, very slow delivery on the ordered book”

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Posted 1 year ago

“Although you made a bit of a hash with the order in the early stages Wordery managed to find a different supplier fairly quickly. Well worth the wait, absolutely engrossed in the audiobook. Recommend Rudyard Kipling to anyone who enjoys cd audiobooks.”

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Posted 1 year ago

“All delivered on time”

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Posted 1 year ago

“The ordering of my moleskine diaries was straightforward. There are few stockists for this format and your price was very good But I think you were let down by your delivery service. There was a long delay and wasn’t kept informed. I really do not like Hermès - I think they are an appalling company and I have been caught by their extremely expensive premium phone service in the past. Please get a new partnet”

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Posted 1 year ago

Wordery.com Ltd is rated 4.7 based on 83,794 reviews