Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,797 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,797 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery”

Helpful Report

Posted 1 year ago

“Have ordered several children's books which are well received by my great nieces. However postage time takes forever, taking between ten to twelve days to arrive! Don't know why delivery takes so long, have received books on other websites that sometimes arrive the next day & never longer than five days! If ordering for a birthday or Christmas allow plenty of time!”

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Posted 1 year ago

“Good product at a good price. Little bit disappointed with the delay between order and despatch.”

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Posted 1 year ago

“Despatch and hence delivery seemed to take a long time but as another supplier had suddenly said they couldn't deliver giving no reason I was happy to wait.”

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Posted 1 year ago

“Parcel arrived on time with the correct order”

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Posted 1 year ago

“Easy to order books I wanted. Delivered by the date stated.”

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Posted 1 year ago

“Books delivered together in excellent condition and within time frame stated on purchase. Happy with service and free delivery.”

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Posted 1 year ago

“I was pleased with the products, but the package took almost 3 weeks to arrive, when the confirmation mail said it would take 3 to 6 days. It wasn't a problem because I didn't need the books immediately, but I started worrying and wondering if they were lost.”

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Posted 1 year ago

“Good price for a book but unfortunately my delivery was delayed. I had to wait more than a week as the item was not available.”

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Posted 1 year ago

“Good service and prices. Like the easily searched website. Only let down by packaging..books always end up with bent corners!”

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Posted 1 year ago

“Arrived 13 days after order which was annoying. Otherwise fine.”

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Posted 1 year ago

“A bit of a wait, but overall pleased and will order again.”

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Posted 1 year ago

“Excellent product swift delivery”

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Posted 1 year ago

“Great experience but knocked a star off for delivery times.”

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Posted 1 year ago

“Good service, but free delivery option took quite a long time”

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Posted 1 year ago

“Arrived in time As advertised Thank you”

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Posted 1 year ago

“I am pleased with my purchase, but delivery was slow.”

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Posted 1 year ago

“Good service. Slower than usual as the books were going to N Ireland. Books are usually cheaper with Wordery but this time same as Waterstones”

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Posted 1 year ago

“Easy to order ,& excellent delivery and a fair price compared to other suppliers . However , slightly disappointed with the presentation box . I mistakenly expected it to be a wooden box , not cardboard and properly lockable .”

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Posted 1 year ago

“Would have been 5 stars however my order was late and I had to contact Wordery customer support, they advised that they had been let down by a supplier and would resource form another supplier and that I should receive my order in the next 8 to 10 days. Order duly arrived but why weren’t they more proactive and tell customers of the delay instead of waiting til unhappy customers contact them.”

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Posted 1 year ago

Wordery.com Ltd is rated 4.7 based on 83,797 reviews