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Workwear Express Reviews

4.2 Rating 3,719 Reviews
79 %
of reviewers recommend Workwear Express
Company Reviews Questions Metrics
4.2
Based on 3,719 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Workwear Express Reviews
Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Harker
Verified Buyer
“Dark grey writing on a black background make it very hard to read your communication. I have given up.”
Helpful Report
Posted 6 years ago
Hi John, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
One Nation
Verified Buyer
“Very poor service, firstly had to pay for the full order before receiving visuals, then when i put order through we were told a week later you haven't got the colour we ordered, so had to unwillingly change colour, we are a charity and had a deadline to keep. After receiving the waistcoats, we counted 14 less from what we had ordered and 12 damaged waistcoats! Have now received the missing waistcoats 2 weeks later but still waiting for the 12 replacements.”
Helpful Report
Posted 6 years ago
Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Simon Taylor
Verified Buyer
“Good quality products and very helpful with quite a quick turnaround..”
Workwear Express 5 star review on 8th May 2019
Helpful Report
Posted 6 years ago
Hi Simon, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent. Wash well and last a long time”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Kitsons LLP
Verified Buyer
“Logo looks great and the T-Shirts are good for what I needed. The were also really quick at getting my order out on a short time limit.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Global Management Platform
Verified Buyer
“I have used Workwear Express for many years and I have received excellent service, great products and comeptitive pricing. Highly recommended.”
Workwear Express 5 star review on 8th May 2019
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Dakota Venue
Verified Buyer
“Excellent service! They make sure you are happy with every detail, and produce high quality products!”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Frugalpac
Verified Buyer
“When ever I have called the customer service team are always extremely helpful.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Discount Body Panels Midlands Ltd
Verified Buyer
“Website and service really good but quality of printing sub standard unfortunately.”
Helpful Report
Posted 6 years ago
Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Stirling Golfers
Verified Buyer
“I ordered 16 shirts for a group of golfers for our Spanish trip. I assumed that they would be embroidered and be of the same quality as per our previous orders. Unfortunately the shirts came back with our logo printed. I spoke with Dan who was excellent and we deduced that the website had an issue which prevented the option of embroidery or print. I returned the shirts and they were replaced with embroidered shirts. Unfortunately the embroidery seemed to have pulled the shirt material around the actual badge on a few of the shirts. Unfortunately time was against us as the trip was imminent, so we just accepted these shirts. We are a bit disappointed with the final product but it’s not the end of the world and will consider Workwear Express again for our future trips.”
Helpful Report
Posted 6 years ago
Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Anonymous
Unverified Reviewer
“Had a great experience order with Jane. I look forward to receiving my jackets”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Had a wonderful experience ordering with Jane. I look forward to receiving my jackets!”
Helpful Report
Posted 6 years ago
Piotr Kadziela
Verified Buyer
“i recived my order very fast i am very thankful for whole customer service and ordered thing .hope it was my first but no last order.super store”
Helpful Report
Posted 6 years ago
Hi Piotr, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards Matt Burrows Sales Team Manger
Posted 6 years ago
Dear Piotr, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Dear Piotr, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Anonymous
Verified Buyer
“Good quality work tops and our embroidery logo looks great. Would definitely recommend”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards Matt Burrows Sales Team Manger
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager
Posted 6 years ago
Anonymous
Verified Reviewer
“Quick and easy to deal with, very thankful to have a supplier with such great customer care, in particular Beth Jones. Looking forward to continue working with Workwear Express. 😊”
Helpful Report
Posted 6 years ago
Charlotte
Verified Reviewer
“Quick response, fast delivery and amazing communication!”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards Matt Burrows Sales Team Manager
Posted 6 years ago
Stephen Taylor Stonework
Verified Buyer
“good quality product, good service, fast delivery, will buy off you again.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards Matt Burrows Sales Team Manager
Posted 6 years ago
Anonymous
Verified Buyer
“Very quick delivery and efficient returns service. very impressed.”
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards Matt Burrows Sales Team Manager
Posted 6 years ago
Stuart Duck - Smiths Equipment Hire Ltd
Verified Reviewer
“Workwear Express ALWAYS makes me happy - Beth Jones in Key Accounts is Absolutely Fabulous, and helps me almost every day with my complicated orders.”
Helpful Report
Posted 6 years ago
Bell Ventilation Services Ltd. Managing Director
Unverified Reviewer
“As the owner of a small business which is growing rapidly I decided to invest in some new Workwear for my employee’s. I was very pleased with the quality of the garments and even happier when I saw the range available (treating myself to a new Helly Hansen jacket) The service was second to none, and the customer service from Chanel was very friendly and professional. I would not hesitate to recommend this company to anyone looking for new uniform. Thanks Workwear Express!”
Helpful Report
Posted 6 years ago
Workwear Express is rated 4.2 based on 3,719 reviews
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