Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,724 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

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Metrics

4.2

Based on 3,724 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate,
Cathedral Park, Belmont Industrial Estate
County Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“put order in for shorts for male and female operatives. No female sizes but then not much help given as to what the equivalent in a male size would be. A phone call would have been preferable to communicating by email. A 7 day lead time puts me off using this service again for generic items like this.”

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Posted 7 years ago

“All printing was done wrong and quality was poor! Not happy especially paying over £130 for 4 T-Shirts”

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Posted 7 years ago

“The products where good, just the lack of communication and promises of orders coming and not being sent, however once stuff arrived the quality was good.”

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Posted 7 years ago

“Very poor service will not use or recommend again. Workwhere EXPRESS hmmm! your having a laugh!”

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Posted 7 years ago

“Order placed 17/06/19. Nothing delivered.”

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Posted 7 years ago

“Not even received anything or been updated with the status since the purchase 2 weeks ago and I'm now getting asked to leave a review lol”

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Posted 7 years ago

“I thought I ordered Blue Max Penthouse but received Banner. Cheap alternative that has gone ‘bobbled’ on the front first time wearing. Not cheap, didn’t expect cheap material so will not order again. I am very unhappy with the quality!”

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Posted 7 years ago

“I placed an order two weeks ago for two polos to be embroidered and two baseball tops to be printed with my companies logo. I was contacted three days after completing my order on their website and paying to be advised I had to pay an additional charge to set up embroidery NONE of this was advised before taking my money. and here I am two and a half weeks later no customised items and no refund despite asking for a refund and to cancel foursomes over the past week. 24 hr turnaround lol”

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Posted 7 years ago

“• I sent your company an email asking for a quote for specific sized T-Shirts. • I received a quote for these T-shirts • I queried the sizing and was told by your company that what you had quoted was appropriate for what I asked for • I proceeded with the order • On delivery, the sizes were completely different for what I ordered • T-Shirts were returned to you • You reviewed email and telephone correspondence and agreed that the T-shirts were not the sizes that I originally asked for • You tell me that you will not replace the T-shirts with the correct sizes and ask me to re-order with a 10% discount”

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Posted 7 years ago

“Still waiting for delivery after 13 Days.!!! Brian”

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Posted 7 years ago

“Twice ordered 2 tunics. First time, simple logo couldn't be provided. Second time, advertised tunics not available, stock returned to manufacturer as faulty. These things happen but still no tunics as the ones selected looked absolutely perfect! Sorry.”

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Posted 7 years ago

“Stock issues and order never arrived, not the first time!!!!”

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Posted 7 years ago

“Didn't receive order”

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Posted 7 years ago

“Couldn't access the payment”

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Posted 7 years ago

“Order email took ages to come through, delivery took ages to come through. I sent an email no response”

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Posted 7 years ago

“These T-shirts are very thin, and definitely not heavy as they describe. They also shrink a lot in length. Definitely wouldn't buy again.”

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Posted 7 years ago

“A few days after making the order and received a delivery date I was told the item was out of stock , poor service”

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Posted 7 years ago

“I had a terrible experience with workwear express. They messed up the whole order and wasted my whole hour trying to rectifying their error. Gemma from customer service team was not helpful at all.”

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Posted 7 years ago

“Without doubt the worst customer care I've ever received! I ordered some T-shirts with my business logo on, When I received the T-shirts the logo was out of position (almost into the armpit). They were supposed to send a PROOF of how it would look as it states on the website BUT I was told later, that only happens if the customer asks for it! I first spoke to the online help (apparently only there to assist people with new orders) and was told to ring the following day. I rang the next day and was asked to send pictures to show the problem (I did) and they conceded it was a fault at their end. I was then told I'd have to send the defective T-shirts back before I received the new ones. I needed the T-shirts ASAP and insisted that it wasn't good enough. The next day I Spoke to them again and asked if they could send out the new shirts with the 24-hour turnaround service they provide. I was told that wouldn't be possible (even though you could order 24 hour goods from the website at that time) after a few phone calls later they agreed to do it and made out that they were doing me a favour! I also asked why the shirts weren't checked and they said that they can't possibly check them all (all the -shirts were misprinted) and that they'll always be human error which i understand but the problem is they make out that they're doing me a favour by rectifying it and they only did it quickly after several phone calls. To make things worse I've had several e-mails and calls asking me to return the old T-shirts which I had to agreed to but at my leisure. I let a lot of people down with the T-shirts being late and I've been offered nothing in the way of compensation until the other T-shirts are returned (Like they're holding me to ransom). To make things worse, check the photo below of the logo after 2 30 degree washes! AVOID!”

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Posted 7 years ago

“American Apparel T-shirts I bought were clearly fakes - nothing like the genuine ones I already own.”

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Posted 7 years ago

Workwear Express is rated 4.2 based on 3,724 reviews