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Wren Kitchens Reviews

4.7 Rating 3,767 Reviews
93 %
of reviewers recommend Wren Kitchens
4.7
Based on 3,767 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Wren Kitchens Reviews
Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 3 star review on 27th May 2025
Phil D
Wren Kitchens 1 star review on 15th May 2025
Joe
Wren Kitchens 1 star review on 15th May 2025
Joe
Wren Kitchens 1 star review on 15th May 2025
Joe
Wren Kitchens 1 star review on 7th November 2024
Claire Green
Wren Kitchens 1 star review on 7th November 2024
Claire Green
Wren Kitchens 2 star review on 7th August 2024
Peter Burwell
263
Anonymous
Anonymous  // 01/01/2019
Very happy with my new kitchen. From design to fitting everything went smoothly. Had our kitchen designed at the staples store London and our designer Shaf was amazing, best customer service we have ever received- she was on hand through it all and really listened to our needs and wants! Wren themselves were very quick and efficient and I was very sceptical when reading some reviews but very happy I had a lovely smooth process!
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Posted 6 years ago
Great service when planning and designing my kitchen including use of the Virtual Reality room in Hull. Holly, my designer, was really committed to making sure I got the very best kitchen. The range beats every other company going and the finishing touches like grey (lava) cabinets mean no nasty visible white on show behind door edges. It was reasonably priced too. The delivery arrived on time and the drivers were really polite and helpful. When I needed to report snags the issues were dealt with quickly and replacements ordered and delivered straight away without question.
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Posted 6 years ago
Wren Kitchens have been absolutely fantastic from start to finish. From the initial design concepts by Shannon, of the Cribbs Bristol Branch, to the installation by their fantastic fitters Alan and John, it really has been a dream all the way through and we now have a beautiful new kitchen. Thank you Wren, I would have absolutely no hesitation in recommending you.
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Posted 6 years ago
We had a very good experience with wren. The only thing I can complain about was the service in the show room. This was slow and even though there was a lot of sales man, they didn’t seem to come and serve it was almost as if you had to wait for a certain one. Also if your rep was off know one could get your details up. There was one but he was off too. How ever from there everything went very well delivery came early on the day.The men were very quick and helpful. We had cause to call customer service and they were excellent. They dealt with us in a friendly quick efficient confident way. We were very impressed.Its a long time since we have had such a pleasant experience dealing with customer service. Well done and thank you. My wren kitchen looks lovely. June
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Posted 6 years ago
From the moment we went into the store to the end of the installation, everything with Wren was perfect. Even after 16 different designs we finally completed our kitchen and placed our order (order number 30953656). Communication leading up to the delivery was superb and the installation guide sent just before delivery was extremely clear for our installers. On the day of the delivery, the team were clear on their arrival time and were very helpful getting the kitchen into the house. Our installers commented on how easy and well labelled the kitchen was and finished in just a few days. Even afterwards in contacting their support team as we had some extra items that weren't needed, Wren made sure to refund the amounts. Overall, excellent service and wouldn't hesitate in recommending to anyone.
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Posted 6 years ago
Amazing design and service to help us create our dream kitchen quality is fantastic
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Posted 6 years ago
Excellent Service and quality
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Posted 6 years ago
Excellent service from start to finish. The sales rep was approachable, kind, helpful and most importantly we really got the feeling she knew her stuff! We were given time to think things over and time to make changes. When we were unsure the advise was helpful. We decided to get a friend to fit the kitchen but WREN provided clear detailed plan so fitters were able to fit kitchen in less than 2 days. Excellent service throughout and kitchen is of excellent standard. Couldn't be happier.
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Posted 6 years ago
Service was excellent at wren store in Harlow. Very cooperative and no rush at any point. Followed up through out the process appropriately
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Posted 6 years ago
Quality, design and service exceeded our expectation on everything including price! We were pleasantly surprised with our wren kitchen
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Posted 6 years ago
From enquiring, throughout the design process and even the delivery we had the very best experience. The designer was never pushy but made good recommendations, he understood our vision but more importantly the budget. We are so pleased with our functional, modern, sleek, affordable kitchen great job wren
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Posted 6 years ago
Solid kitchen with great finish. Had no issues at all with it and a great service through out
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Posted 6 years ago
I love my kitchen from Wren kitchens, exactly as I imagined it would be. From start to finish, Wren have been brilliant. I went to Wren kitchens in Bolton and told them exactly what I wanted and they put it together on the computer. Very good prices and delivered exactly when they said. No issue and I would definitely recommend.
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Posted 6 years ago
The best kitchen designers in the business they just can’t do to much for you from show room to the fitting first class no trouble recommending them anyone if you need a kitchen go to wren
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Posted 6 years ago
From the first appointment to design kitchen right through to the delivery of the kitchen months later I could fault the level of service. I have since had to contact them again about a faulty tap and they couldn’t have been more helpful
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Posted 6 years ago
i visited the sheffield branch and was greeted with a smile. All the staff were very knowledgeable and friendly, after several visits , i confirmed my order. My order arrived on time, i fitted it myself, it is excellent !!!!! i will buy again from wren, especially sheffield, without hesitation
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Posted 6 years ago
I have nothing but praise for wren kitchens, from walking into the showroom in Hull to getting my kitchen fitted, there was no stress and no hassle, just a beautiful fitted kitchen, thank you wren kitchens
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Posted 6 years ago
We went to the Wren showroom at Rushden Lakes to have a look around and compare against other manufacturers. The showroom itself is magnificent, the staff were attentive without being pushy and we ended up spending 4 hours there on our first visit. Having checked out the competition we decided there was no comparison and contacted Wren again to go in and discuss our requirements. The design and measurements were finalised with the expert help of our adviser Jan and all the deals that we had seen advertised were honoured and indeed sometimes even bettered. The delivery arrived complete and on time with excellent communication from the delivery team. Our fitter who has installed over a hundred kitchens said it was the best kitchen he had done in terms of build, fit and quality. Excellent service all the way. Thank you Wren.
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Posted 6 years ago
Overall just a really pleasant experience. Thank you Wren !
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Posted 6 years ago
Excellent customer service! Love my new kitchen, well built and looks amazing
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Posted 6 years ago
Wren Kitchens is rated 4.7 based on 3,767 reviews