Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.63

4.6 Rating 3,795 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,795 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please from start to finish. Excellent design team in store. Customer service team, delivery, and after sales were all excellent. Nothing was too much trouble. We had 3 quotes and Wren beat them all and were the better quality. My brother who is a kitchen fitter, fitting the kitchen for us and he said the quality and ease of fitting was exceptional. I would recommend Wren to anyone.”

Helpful Report

Posted 7 years ago

“Excellent job from planning to finished installation no problems all staff very helpfull John Robson”

Helpful Report

Posted 7 years ago

“I had a vision of what I wanted and Tony the sales guy brought it to life for me, I was able to see what it would look like in 3D, and amended my order right up to the production date, the fitters were excellent. I would highly recommended Wren’s”

Helpful Report

Posted 7 years ago

“I love my Wren kitchen and find the high gloss units very attractive and easy to maintain. My kitchen looks gorgeous and the customer service I received from Wren was flawless. Any wish I had was accommodated and I could not recommend this company more highly. I expect my kitchen to last me a long time ...but when I do wish to renew it in the future, I will definitely return to Wren to help me to do this. First class service.”

Helpful Report

Posted 7 years ago

“very good service from starting to end, cleared all our doubts about products, staff always ready to help, I love my kitchen.”

Helpful Report

Posted 7 years ago

“From start to finish my experience with Wren kitchens has been wonderful. The design was perfect as was my finished kitchen. I am absolutely delighted with the quality of the kitchen. My designer Hannah was amazing, thank you Wren.”

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Posted 7 years ago

“The showroom is full of excellent kitchens to suit most people's budget and the planners do an amazing job as do the surveyors,the kitchen fitted millimetre perfect and looks super the price is very very competitive and nothing was missing upon delivery ,this is my fourth kitchen and first time fron wren and I. Promise you I won't bother looking elsewhere ,they do everything spot on ,many thanks to Ryan mason at the Poole showroom.”

Helpful Report

Posted 7 years ago

“Wren kitchen design team spent a lot of time with us ensuring the design was right. The delivery team were excellent and helpful. We have now installed the kitchen and are very happy with the look and quality.”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish. The design engineer was brilliant, giving us ideas and recommendations on units etc. Delivery was very quick, we had to phone the helpdesk regarding the installation and the staff were very helpful. We ordered additional items and they arrived the next day. I would highly recommend them for quality and service.”

Helpful Report

Posted 7 years ago

“Wren was always attentive and responsive when requesting alternative or replacement parts. They provided how-to guides. I would have liked standards to hold my installers to... we had ongoing debates about acceptable.”

Helpful Report

Posted 7 years ago

“The process was very straightforward: home visit to check dimensions, design visit to store. As I was having building work done they were happy to be flexible with the delivery scheduling which allowed me to tweak my design prior to confirming. Delivery was prompt and kitchen looks great”

Helpful Report

Posted 7 years ago

“It was a pleasure to shop at Wren there was no pressure or sales pitch. the staff were very helpful and we looked around for a long time to make sure we saw everything and were not troubled by anyone.”

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Posted 7 years ago

“From the Design to the Installation everything ran very smoothly, Am very happy with the service, quality and price of the kitchen”

Helpful Report

Posted 7 years ago

“Pleasant well informed staff, that always made you feel nothing was to much trouble. Products were delivered in the time slot allocated by friendly and pleasant delivery staff. When enquiringly about replacing a damage item, was not made to feel awkward and the process of getting the replacement was straightforward Good quality kitchen”

Helpful Report

Posted 7 years ago

“From start to finish the customer service we recieved was fabulous and the finished product is amazing. We are so pleased with our new kitchen and have had so many compliments!! Thank you Wren.”

Helpful Report

Posted 7 years ago

“I was very pleased with every aspect of the service in dealing with Wren Kitchens from initial consultation, survey, instillation and aftercare.”

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Posted 7 years ago

“From moment I walked into the store to my kitchen being delivered fantastic service! The kitchen advisor was so helpful and extremely patient as I changed my mind numerous times!! Keep it up wren!!!”

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Posted 7 years ago

“We have had the kitchen now for just under 6 months and still to find an issue with it, the designer listened to us and worked out what we wanted and how to fit it in our little kitchen. Therefore, very happy with the finished kitchen”

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Posted 7 years ago

“the colour, the soft close, the contrasting worktops white and oak”

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Posted 7 years ago

“I 'd like to recommend "wren" for all these people which want to have great quality furniture in the kitchen .There works the best staff with wonderful ideas,helpful and very friendly.”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,795 reviews