American Eagle Outfitters Reviews

2.4 Rating 104 Reviews
33 %
of reviewers recommend American Eagle Outfitters
2.4
Based on 104 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
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American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 10th May 2021
Angie M.
American Eagle Outfitters 5 star review on 7th July 2020
Abby
1
Anonymous
Anonymous  // 01/01/2019
I ordered 3 items, first of all they split up my delivery into multiple packages, and then they changed my delivery date 3 times! they kept pushing the day back and i was left waiting. was not impressed
Helpful Report
Posted 4 years ago
American Eagle Outfitters is rated 2.4 based on 104 reviews