American Eagle Outfitters Reviews

2.4 Rating 104 Reviews
33 %
of reviewers recommend American Eagle Outfitters
2.4
Based on 104 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
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American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 28th May 2021
Cassidy
American Eagle Outfitters 1 star review on 10th May 2021
Angie M.
American Eagle Outfitters 5 star review on 7th July 2020
Abby
1
Anonymous
Anonymous  // 01/01/2019
I love the shirt but it’s much more brown rather than the purple it looks in the pictures. I got the aerie distressed v-neck oversized boyfriend t-shirt in the color relic.
Helpful Report
Posted 2 years ago
So, last July I went to a store to buy some of my absolute favourite jeans. And I was so disappointed to find that they are now ON LINE ONLY!!!! Why????? Ugh. Anyways. I was nervous about buying online and having to send them back if they didn’t fit. But.....The online option offered me a promo code. Free shipping and a heavy discount. I got two pairs for 40$ of my fave jeans! Skinny Kick! when they arrived I was so happy! They fit like a glove! Although it worked out really well in the end. I do wish A.E would bring these back to the store. From the reviews on the app they’re popular enough. Most of us who know about skinny kick. Are forever hooked on these jeans. Everyone needs their perfect jean. And A.E needs to bring these backs to stores.
Helpful Report
Posted 4 years ago
American Eagle Outfitters is rated 2.4 based on 104 reviews