Argos Reviews

Name: Argos
Rating: 2.72

2.7 Rating 3,937 Reviews

43 %

of reviewers recommend Argos

Company Reviews

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Metrics

2.7

Based on 3,937 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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info@argos.co.uk

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Anonymous

Argos 1 star review on 30th November 2023

Anonymous

Argos 1 star review on 14th December 2022

Andreea

Argos 1 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use website, great updates, collection easy and convenient, also notifications of price drops on products that you are interested in”

Helpful Report

Posted 4 years ago

“excellent value for money, got regular updates regarding sale items and items I was interest in when they had reduced in price. can collect in stores when convenient and now they have teamed up with sainsburys its even easier”

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Posted 4 years ago

“easy to navigate website and the click and collect is a bonus.”

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Posted 4 years ago

“Collect my purchase from Argos Green lanes. It was quick and Antoinette who served me was very helpful and very pleasant.”

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Posted 5 years ago

“Bought numerous items at Argos and I'm always satisfied also if item is defective can return same... Thank you Argos”

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Posted 5 years ago

“kept up to date with the delivery of my new appliance - installed and old appliance taken away. All done with the minimum amount of fuss and two delivery chaps very helpful”

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Posted 5 years ago

“Ordered 3 items online for instore collection, I could have possibly found some of the items cheaper elsewhere but the convenience and trust factor is a big issue for me. Went in to my local store to collect, all 3 items where ready behind the counter waiting for me and I didn't even have to queue as an assistant was available and waiting. He knew exactly what to do, took the code my email and brought up my purchase within 15 seconds. Great company, do a lot of my home a tech shopping there.”

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Posted 5 years ago

“My son had some vouchers to use which we decided to use online , and use the click and collect method we found the turn around time sufficient and the system easy to use.”

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Posted 5 years ago

“Excellent until paying by card. This then gets checked separately from the call to Argos. It is time consuming and often doesn't work how agos/bank says it should. More hassle”

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Posted 5 years ago

“Great range of products”

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Posted 5 years ago

“Argos in Sainsbury's store for Clicks and Collect - worked well.”

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Posted 5 years ago

“Disgusted, family paid a week ago and no bike there on collection as promised. Let down my grandsons Xmas present, days before Xmas. Expect s formal complaint, disgraceful Argos to let children down at this time of year. Quick to take money out of bank, days of lies and too late to get another. Fuming should be ashamed there is no excuse !”

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Posted 5 years ago

“All my item's were in stock and pleased with my purchases”

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Posted 5 years ago

“Customer service”

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Posted 5 years ago

“I was happy they honoured a price error with my online reservation. Only thing that let them down was not having a direct phone number to speak to a human on the phone. The automated service didn’t cover my issue and I had to drive 20miles to the nearest store.”

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Posted 5 years ago

“Always easy to use and click and collect plenty of local stores. Know it will be easy to return if needed. Reliable and competitive.”

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Posted 5 years ago

“I have bought a electric hob which arrived very promptly. I am having my kitchen done up and have ordered a electric oven from Argos and they will look very good when installed.”

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Posted 5 years ago

“Fast efficient”

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Posted 5 years ago

“Service very kwik”

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Posted 5 years ago

“Easy to order, but customer service poor in relation to product knowledge.”

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Posted 5 years ago

Argos is rated 2.7 based on 3,937 reviews