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Argos Reviews

2.7 Rating 4,021 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,021 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
Argos 1 star review on 11th December 2024
Adrianna
109
Anonymous
Anonymous  // 01/01/2019
Do not order from Argos, bought A kenwood attachment for my mixer, when it arrived it had no operating/safety booklet and a crucial part was missing so could not use it , , ,it was an obvious return which they had not checked. I paid £67 and expected a brand new product for my money. Online chat said had to wait until stores open to get a refund wasn't happy as they've got my money I've got a piece of worthless junk. If they cannot provide a returns collection from your home they should not be selling. Other parcel company's deliver and collect from private residences with no problem during lockdown and they do a brilliant job but Argos is using covid as an excuse to not provide a similar service shame on them ripoff won't be buying from them again just look forward to an 8hr queue to get a refund at one of their stores when they open behind everyone else:(
Helpful Report
Posted 5 years ago
Efficient order system Efficient delivery system Good price Good delivery
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Posted 5 years ago
Good range of products and love the click and collect from Sainsbury's local. Very handy!
Helpful Report
Posted 5 years ago
Good helpsorted out a suitable delivery date for big item but they could do with a technical advisor in every store like another unnamed retailer has who can make sure you know what to do when you get item home I had to be put through to panosonic helpline just to find out if my new phone needed to be switched on at handset to charge and the panosonic man seemed to have trouble grasping what I meant it was a simple question he said no I hope it works after the 7 hour charge or I will be cross ifi have to repeat it again as I was given wrong info
Helpful Report
Posted 5 years ago
Easy purchase and a good price
Helpful Report
Posted 5 years ago
Great website, good prices and simple collection service.
Helpful Report
Posted 5 years ago
very trustworthy
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Posted 5 years ago
Very quick and easy ordering online to collect in store, And I did not have to wait longer than 2 minutes in store before receiving my order. Very pleased.
Helpful Report
Posted 5 years ago
easy to use website, great updates, collection easy and convenient, also notifications of price drops on products that you are interested in
Helpful Report
Posted 5 years ago
excellent value for money, got regular updates regarding sale items and items I was interest in when they had reduced in price. can collect in stores when convenient and now they have teamed up with sainsburys its even easier
Helpful Report
Posted 5 years ago
easy to navigate website and the click and collect is a bonus.
Helpful Report
Posted 6 years ago
Collect my purchase from Argos Green lanes. It was quick and Antoinette who served me was very helpful and very pleasant.
Helpful Report
Posted 6 years ago
Bought numerous items at Argos and I'm always satisfied also if item is defective can return same... Thank you Argos
Helpful Report
Posted 6 years ago
kept up to date with the delivery of my new appliance - installed and old appliance taken away. All done with the minimum amount of fuss and two delivery chaps very helpful
Helpful Report
Posted 6 years ago
Ordered 3 items online for instore collection, I could have possibly found some of the items cheaper elsewhere but the convenience and trust factor is a big issue for me. Went in to my local store to collect, all 3 items where ready behind the counter waiting for me and I didn't even have to queue as an assistant was available and waiting. He knew exactly what to do, took the code my email and brought up my purchase within 15 seconds. Great company, do a lot of my home a tech shopping there.
Helpful Report
Posted 6 years ago
My son had some vouchers to use which we decided to use online , and use the click and collect method we found the turn around time sufficient and the system easy to use.
Helpful Report
Posted 6 years ago
Excellent until paying by card. This then gets checked separately from the call to Argos. It is time consuming and often doesn't work how agos/bank says it should. More hassle
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Posted 6 years ago
Great range of products
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Posted 6 years ago
Argos in Sainsbury's store for Clicks and Collect - worked well.
Helpful Report
Posted 6 years ago
Disgusted, family paid a week ago and no bike there on collection as promised. Let down my grandsons Xmas present, days before Xmas. Expect s formal complaint, disgraceful Argos to let children down at this time of year. Quick to take money out of bank, days of lies and too late to get another. Fuming should be ashamed there is no excuse !
Helpful Report
Posted 6 years ago
Argos is rated 2.7 based on 4,021 reviews