Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good rapid service, but delivery gave cause for concern. The package was left in view of passers-by.”

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Posted 10 years ago

John, Glad you're enjoying your Miller shelf. Thanks for the comments - we will certainly be feeding this back to the courier company we use as this simply should not be happening.

Posted 7 years ago

“Quick delivery, very pleased with the product”

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Posted 9 years ago

it's the little finishing touches which make all the difference!

Posted 7 years ago

“Excellent, efficient and friendly service!”

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Posted 10 years ago

Ian, thank you for your feedback. We're glad you're happy with your order and hope to see you next time. Thanks again!

Posted 7 years ago

“Swift delivery”

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Posted 9 years ago

Hope you enjoy your item, see you again soon!

Posted 7 years ago

“I ordered a new loo seat which was broken on arrival. A quick phone calls to Bathroom Village, who asked me to send a photo, and the problem was resolved. Within a week a new one had been delivered and the old one collected. NB check your items on delivery as there is a time limit.”

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Posted 8 years ago

Hi, thanks for the feedback, unfortunately sometimes things do get damaged but glad this was sorted quickly for you.

Posted 7 years ago

“After the initial order I was contacted both by email and phone to keep me updated. Customer service was excellent and the order delivered when stated.”

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Posted 8 years ago

Hi, Thanks for the feedback hope the bath rack is working well!

Posted 7 years ago

“Bought over the net but had to contact store via email ref delivery schedule. Very helpful and dealt with my queries / request straight away.”

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Posted 8 years ago

Hi Stephen thanks for the feedback, glad your happy with the tray look forward to seeing you soon for anything else you may need.

Posted 7 years ago

“Excellent product. Prompt delivery and good communication”

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Posted 8 years ago

Hi Richard That's what we aim for with every order, hope your enjoying your new item!

Posted 7 years ago

“Prompt attention to order - telephoned to say part was on the way from their suppliers and they would delivery asap. Very polite and friendly. I would have no hesitation in using Bathroom Village again.”

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Posted 8 years ago

Hi Marilyn Exactly what we aim for hope the new lever is in and working well!

Posted 7 years ago

“Delivered on time and in good condition”

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Posted 8 years ago

Hi Marie Thanks for the kind words hope your enjoying the Crosswater items you ordered, look forward to seeing you again soon.

Posted 7 years ago

“Excellent web site, easy to get around, very competitive pricing and delivery”

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Posted 8 years ago

Hi John Thanks for the feedback, I hope your enjoying your new items! Look forward to seeing you again soon.

Posted 7 years ago

“Excellent products and excellent customer service.”

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Posted 8 years ago

Hi Janet, glad you were happy with your items look forward to seeing you again soon!

Posted 7 years ago

“Excellent customer service and very helpful with orders and delivery timescales.”

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Posted 8 years ago

Hi James Thanks for the kind words hope your new items are working well!

Posted 7 years ago

“Service was good”

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Posted 8 years ago

Hi glad you were happy with the service! Are you able to contact us about the handles as these should of come loose with the seat. Thanks

Posted 7 years ago

“product exactly as described. Arrived promptly and well packaged.”

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Posted 8 years ago

Hi Deborah, thanks for the feedback look forward to seeing you again soon.

Posted 7 years ago

“Bathroom Village sells high quality products, they ship quickly and are very helpful when you call them on the phone.”

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Posted 9 years ago

Hi Christopher. Thank you for your review - it sums up exactly what we're all about! We hope to see you again next time.

Posted 7 years ago

“Excellent product - very good retailer to customer communications.”

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Posted 8 years ago

Hi Chris Thanks for the kind words hope the new hose is working well!

Posted 7 years ago

“Chris at Bathroom village gave helpful advice and suggestions about the products I was looking for which were promptly despatched.”

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Posted 8 years ago

Hi Thanks for the kind words we do try our best I do hope your new accessories are all good.

Posted 7 years ago

“Easy to contact and always returned call. Prompt dispatch.”

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Posted 8 years ago

Hi Glad you were happy with the toilet and hope it works great for you!

Posted 7 years ago

“Good fast service, product well packaged.”

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Posted 11 years ago

Heritage brassware carries a 5 year guarantee, but we've seen many out live that considerably. We're sure you'll be exceptionally happy with yours in many years to come!

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews