Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

Write Your review

Tell us how Bathroom Village made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The taps took a wee while to come but it was worth the wait!”

Helpful Report

Posted 9 years ago

We're glad to hear both you and your husband are enjoying your new Imperial taps. They do take a little longer than usual as they come across from France, but as you've said, they're worth the wait. Look forward to seeing you again soon.

Posted 7 years ago

“Clear description of the items on the website. I received a phone call advising when the goods would be dispatched and they arrived when they said they would.”

Helpful Report

Posted 9 years ago

Alan, thanks for the feedback. We're happy to hear your experience with us was a good one. See you again next time!

Posted 7 years ago

“Very efficient and friendly service”

Helpful Report

Posted 9 years ago

Thanks for your feedback, Daniel. We hope to see you again soon!

Posted 7 years ago

“Easy, no problems when ordering online.”

Helpful Report

Posted 9 years ago

Thanks for your feedback. Great to know that a toilet is really doing it's job!

Posted 7 years ago

“Very good at communication as to when to expect delivery many thanks”

Helpful Report

Posted 9 years ago

Thank you, Michael. Hope you're enjoying your Kohler toilet roll holder. We'll see you again soon!

Posted 7 years ago

“Excellent”

Helpful Report

Posted 9 years ago

Alan, we're glad to hear you're enjoying your Roper Rhodes cabinet - Many Thanks!

Posted 7 years ago

“Did what it said on the tin.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, Jeetesh. We hope to see you again next time!

Posted 7 years ago

“A very good quality product”

Helpful Report

Posted 9 years ago

Thank you for your feedback, Garry. Glad to hear you're happy with your Merlyn Bath Screen!

Posted 7 years ago

“Service was excellent. See comment below.”

Helpful Report

Posted 9 years ago

Sorry to hear that you didn't receive the item that you ordered. We are aware that Heritage care currently having issues with their wastes, but this will soon be resolved. Glad you like your upgraded version and we'd like to thank you for your patience and understanding on the matter. See you again soon!

Posted 7 years ago

“They had the best price for quality products. Combined with no fuss ordering and excellent communication, I wouldn't hesitate to recommend.”

Helpful Report

Posted 9 years ago

Thanks for your kind works, Michael. We hope to see you (and your friends) again soon.

Posted 7 years ago

“Excellent, efficient and friendly service!”

Helpful Report

Posted 9 years ago

Ian, thank you for your feedback. We're glad you're happy with your order and hope to see you next time. Thanks again!

Posted 7 years ago

“Deliverer within the specified time...job done”

Helpful Report

Posted 9 years ago

Thanks for your feedback, Lynne. We hope you're new slate black shower tray is serving you well!

Posted 7 years ago

“Entirely satisfied with the service provided and the delivery arrangements.”

Helpful Report

Posted 10 years ago

Thank you for your kind words, Stanley. We're glad to hear you're enjoying your new Aqua Cabinets unit!

Posted 7 years ago

“Very simple to use web site, staff always call to confirm your order and give you an indication to the delivery timeframe, which they always manage to meet. Products are always top quality.”

Helpful Report

Posted 10 years ago

Thank you so much for taking the time to drop us some feedback. We're very glad to hear you had a great experience and found the process seamless. Look forward to seeing you next time!

Posted 7 years ago

“Fantastic service as described. Will use again and recommend. Delivery was prompt and all items well packaged. Had an issue with a manufacturing defect on part of order which wasn't discovered until fitting. Simon Allen assisted with obtaining a replacement under warranty and his customer service was fantastic taking all the stress out of the situation. Well done Bathroom Village.”

Helpful Report

Posted 10 years ago

Thank you so much for your feedback. We're sorry to hear there was a defect with one of the items you ordered. We do strive to fix these little issues as quickly as possibly and making the process completely stress-free. Thanks again!

Posted 7 years ago

“Great service!!!!”

Helpful Report

Posted 10 years ago

Thanks Wieslaw. We hope to see you again soon!

Posted 7 years ago

“Great service”

Helpful Report

Posted 10 years ago

Thanks, Ann. We look forward to seeing you next time!

Posted 7 years ago

“Very good communication. Thank you”

Helpful Report

Posted 10 years ago

thank you for feedback. We hope you're enjoying your new Imperial basin!

Posted 7 years ago

“Efficient service”

Helpful Report

Posted 10 years ago

Thanks, Anne. We hope to see you soon!

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 10 years ago

Thanks for the feedback, Jo! We're sorry to hear that the product was damaged when it got to you. We will always sort out problems like this quickly and efficiently. Look forward to seeing you next time!

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews