Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

Write Your review

Tell us how Bathroom Village made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placing the order was easy and the most competitive on line but there was a delay in delivery but they took the time to phone me and explain the situation and then kept me informed by email until my goods were delivered.. That attention to customers is what would make me use UK Bathroom Village time and time again.”

Helpful Report

Posted 7 years ago

Hi Perry Thanks for the feedback I hope your enjoying your items, look forward to seeing you again soon.

Posted 7 years ago

“Staff very friendly & helpful. No pressure was put on us to buy & nothing was too much trouble. David was especially helpful”

Helpful Report

Posted 7 years ago

Hi Pamela Thanks for the feedback we hope your enjoying your items and hope to see you again soon.

Posted 7 years ago

“2 lots of purchases. LED strip on cabinet had several bulbs flickering. Replacement strip ordered and delivered promptly.”

Helpful Report

Posted 7 years ago

Exactly what we aim for hope all working great for you.

Posted 7 years ago

“Good advice on products in store and very helpful and responsive via email and phone. Nothing was too much trouble and happy to help answer any queries relating to the products and specifications.”

Helpful Report

Posted 7 years ago

Thanks for the feedback I hope you're enjoying the items you ordered!

Posted 7 years ago

“I chose my bathroom cabinet from your brochure and ordered from your website. I found the website to be very good and was pleased to see photographs of your showrooms as this gave me confidence to purchase online. The cabinet is of a good quality and I am delighted with it. My order was dealt with quickly and efficiently and was delivered directly from your warehouse by your own employees. I was very impressed and would have no hesitation in recommending you.”

Helpful Report

Posted 7 years ago

Hi Christine Thanks for the feedback, hope the cabinet is working great for you!

Posted 7 years ago

“I've recently had dealings with Paul and Chris at Bathroom village. Both have been extremely helpful. I wanted to replace a Crosswater shower valve cartridge and was having difficulties contacting the company. Even though I wasn't actually buying the item from the Bathroom Village, Chris sorted out the new valve from Crosswater and when an incorrect one was sent immediately arranged for a replacement. It is unusual to come across this level of service (particularly when no money is changing hands!!). Only a small act of kindness perhaps but it has guaranteed a new customer for the Bathroom Village.”

Helpful Report

(Bristol) - Posted 7 years ago

Hi John Thanks for the feedback we look forward to seeing you next time!

Posted 7 years ago

“Our experience of shopping at Bathroom village for a Bathroom recently was a delight, mainly because of the helpfulness and patience of Chris. From the initial visit, to the purchase, to the returns and after care, Chris’ knowledge of products and suppliers was unsurpassed and he helped us to get the Bathroom we wanted. I would wholly recommend buying from Bathroom village and getting Chris to help you!”

Helpful Report

(Bristol) - Posted 7 years ago

Thanks for the kind words we'll be sure to let Chris know, hope all the products are working great!

Posted 7 years ago

“Chris Edmonds helped us source new bathroom taps and new bath. All the items and the pre and post sales service have been superb. Will definitely use Bathroom Village in South Bristol again.”

Helpful Report

(Bristol) - Posted 7 years ago

Great news nick look forward to seeing you again soon.

Posted 7 years ago

“Because of the excellent customer service we received from Brennan in February (when we designed and ordered a suite for our downstairs shower room) we have today now ordered a new suite for our upstairs family bathroom, this time with Chris helping us. Both Brennan and Chris are incredibly knowledgeable about all things 'bathroom' and their enthusiasm for the choice of products available is contagious. Add their experience to unbeatable Autumn sale prices and ex-display discounts and you have excellent products, excellent value for money and excellent customer service.”

Helpful Report

(Bristol) - Posted 7 years ago

Hi Neil Glad to see you come back! Hope the new bathroom is as good as the shower room, hopefully see you next time!

Posted 7 years ago

“Excellent advice and help in getting our old bathroom renovated. Exceptional customer service when it came to the new shower.”

Helpful Report

(Exeter) - Posted 7 years ago

Hi Celia Thanks for the kind words i'll be sure to pass it on to Exeter.

Posted 7 years ago

“Mike at Bathroom Village was amazing, he knew all the products and would happily advise us. On fitting a few things didn't go to plan but after a phone call to Mike things were sorted and I now have an amazing bathroom.”

Helpful Report

(Exeter) - Posted 7 years ago

Hi Nicola Thanks for the feedback i'll be sure to pass on your words to Mike!

Posted 7 years ago

“Amazing and helpful customer service”

Helpful Report

Posted 7 years ago

“Needed replacement soft close toilet seat, they had the best price and delivery was good value and notification of date and time was excellent.”

Helpful Report

Posted 7 years ago

“Excellent communication and prompt delivery. Cabinet cheaper than the same one sold by competitors.”

Helpful Report

Posted 7 years ago

“Fast delivery of goods in perfect condition.”

Helpful Report

Posted 7 years ago

That's great, hope your enjoying your items!

Posted 7 years ago

“Excellent product - very good retailer to customer communications.”

Helpful Report

Posted 7 years ago

Hi Chris Thanks for the kind words hope the new hose is working well!

Posted 7 years ago

“Excellent web site, easy to get around, very competitive pricing and delivery”

Helpful Report

Posted 7 years ago

Hi John Thanks for the feedback, I hope your enjoying your new items! Look forward to seeing you again soon.

Posted 7 years ago

“Byron was incredibly knowledgeable and a shining light of good old customer service. Highly recommended.”

Helpful Report

(Exeter) - Posted 7 years ago

Hi Karen, Thanks for the kind words about Byron i'll be sure to pass them on.

Posted 7 years ago

“Great website. Easy ordering. Fast delivery.”

Helpful Report

Posted 7 years ago

Thanks for the feedback exactly the things we aim for!

Posted 7 years ago

“Thier website was easy to use, Thier communication was excellent, the item arrived really quickly, and well packaged with instructions.”

Helpful Report

Posted 7 years ago

Hi Elizabeth, Thanks for the review! Glad all was received on time and hope all working well!

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews