Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James (Cheltenham branch) couldn't have been more helpful with our various orders over the past 2 years...he always offered us the best price possible and delivered on time.. We have since sent other friends / family members to Bathroom Village”

Helpful Report

(Cheltenham) - Posted 7 years ago

Glad you were happy with the service i'll be sure to pass on your review to James!

Posted 7 years ago

“The service was exceptional. A young gentleman Bryon McGeer serviced our account and looked after us over a number if purchases and enquiries extremeley well. In fact I would say that he always went the extra mile. Other companies could learn from this.”

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(Exeter) - Posted 7 years ago

Thanks for the feedback i'll be sure to pass on your review to Byron!

Posted 7 years ago

“second order of bathroom suites after three years and the manager remembered us and made the whole ordering process very easy and uncomplicated. Great service, very prompt and efficient, would go there every time.”

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(Bristol) - Posted 7 years ago

Hi Elizabeth Thanks for the kind words will see you when you re do it the third time!

Posted 7 years ago

“Simon was wonderful”

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(Exeter) - Posted 7 years ago

Thanks Peter i'll be sure to let Simon know in Exeter.

Posted 7 years ago

“The service was excellent. David was very knowledgeable about the products and his advice was very valuable. Very friendly and patient despite several changes to our requirements.”

Helpful Report

(Plymouth) - Posted 7 years ago

Hi Mr Hunt Thanks for your kind words! I'll be sure to pass them on to David in our Plymouth store.

Posted 7 years ago

“Bathroom village are the best, I have had 4 complete bathrooms from them and their advice was great, and at times saved me money! I have since recommended them to several friends and they too are happy with the service they've had. Thank you, I'll be back.”

Helpful Report

(Exeter) - Posted 7 years ago

Thanks for your kind words we're glad your happy with the service and hope to see you again next time!

Posted 7 years ago

“Chris at Bathroom village gave helpful advice and suggestions about the products I was looking for which were promptly despatched.”

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Posted 7 years ago

Hi Thanks for the kind words we do try our best I do hope your new accessories are all good.

Posted 7 years ago

“Prompt attention to order - telephoned to say part was on the way from their suppliers and they would delivery asap. Very polite and friendly. I would have no hesitation in using Bathroom Village again.”

Helpful Report

Posted 7 years ago

Hi Marilyn Exactly what we aim for hope the new lever is in and working well!

Posted 7 years ago

“We recently purchased our bathroom furniture from Bathroom Village and we were not disappointed. The quality and choice was excellent and the staff were very friendly and helpful.”

Helpful Report

Posted 7 years ago

“We recently purchased our bathroom furniture from Bathroom Village and we were not disappointed. The quality and choice was excellent and the staff were very friendly and helpful.”

Helpful Report

Posted 7 years ago

Hi Jane Thanks for the kind words quality, friendly & helpful are all things we aim for.

Posted 7 years ago

“Excellent in ordering and service”

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Posted 7 years ago

“Easy to contact and always returned call. Prompt dispatch.”

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Posted 8 years ago

Hi Glad you were happy with the toilet and hope it works great for you!

Posted 7 years ago

“Excellent products and excellent customer service.”

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Posted 8 years ago

Hi Janet, glad you were happy with your items look forward to seeing you again soon!

Posted 7 years ago

“Excellent product. Prompt delivery and good communication”

Helpful Report

Posted 8 years ago

Hi Richard That's what we aim for with every order, hope your enjoying your new item!

Posted 7 years ago

“Helpful, kept me up to date about my order and a great price”

Helpful Report

Posted 8 years ago

Thanks for the feedback, hope the new door is working well!

Posted 7 years ago

“The company kept me up to date about the delivery of my items by email and even gave me a courtesy phone call to make sure everything was as expected.”

Helpful Report

Posted 8 years ago

Thanks for the kind words! I hope your enjoying your new basket! See you again soon.

Posted 7 years ago

“product exactly as described. Arrived promptly and well packaged.”

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Posted 8 years ago

Hi Deborah, thanks for the feedback look forward to seeing you again soon.

Posted 7 years ago

“Delivered on time and in good condition”

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Posted 8 years ago

Hi Marie Thanks for the kind words hope your enjoying the Crosswater items you ordered, look forward to seeing you again soon.

Posted 7 years ago

“After the initial order I was contacted both by email and phone to keep me updated. Customer service was excellent and the order delivered when stated.”

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Posted 8 years ago

Hi, Thanks for the feedback hope the bath rack is working well!

Posted 7 years ago

“I ordered a new loo seat which was broken on arrival. A quick phone calls to Bathroom Village, who asked me to send a photo, and the problem was resolved. Within a week a new one had been delivered and the old one collected. NB check your items on delivery as there is a time limit.”

Helpful Report

Posted 8 years ago

Hi, thanks for the feedback, unfortunately sometimes things do get damaged but glad this was sorted quickly for you.

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews