Bershka Reviews

Name: Bershka
Rating: 3.64

3.6 Rating 172 Reviews

66 %

of reviewers recommend Bershka

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Metrics

3.6

Based on 172 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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Mariam Givishvili

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très belle sélection de vêtements. Il a fallu trop de temps pour magasiner car il y a trop d'articles. Excellent service et livraison rapide.”

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Posted 2 years ago

“Excellent communication! Super fast delivery! Gorgeous quality items! I Love shopping at Bershka! Highly recommended! Thank you so much for a great shopping experience! A******”

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Posted 2 years ago

“I’ve recently purchased multiple times from Bershka in the space of two weeks, so far there delivery has been amazing and the quality and prices are brilliant, the only slight issue I found was there were these jeans I fell in love with the style of so emailed if they would restock the size I knew I was, they replied saying how that they were now discontinued in that size and wouldn’t restock so I decided to order my 2nd favourite pair (which arrived great, and fit perfect) but to later realise that they restocked in the previous pair I wanted, it’s not a major issue but that’s all. So far love the items :)”

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Posted 3 years ago

“I love Bershka. Been being their customer for almost 5 years from Spain to USA.”

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Posted 4 years ago

“I love Bershka when i was in Spain. The style, the price, the material are perfect. I will always support Bershka. I hope they will give out more and more nice products.”

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Posted 4 years ago

“Great products but the staff at Plaza Mayor rude ! Shocking customer service!”

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Posted 5 years ago

“Really good”

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Posted 5 years ago

“Really good prices and fast delivery.. be fashionable for less.”

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Posted 6 years ago

“Bershka has good quality clothing and accessories that is really affordable. I buy almost everything from here. They do a free next day delivery over £40 and the parcel always comes on time with sufficient notification from bershka and the carrier company they use. I will continue to purchase items from here.”

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Posted 6 years ago

“A wide variety of styles at good prices.”

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Posted 7 years ago

“CUIDADO!MUTIO CUIDADO COM AS COMPRAS NESTE PARDIEIRO.PAGEUI 41,70$ DE ROUPA E RECEBI COM 9€ DE ALGANDEGA UNS ÕCULOS QUE JÁ ATIREI FORA POR TÃO FOLEIROS!!!B NÃO ACREDITAM,EXPERIMENTEM. NÃO HÁ DEPOIS NINGUÉM A QUEM RECORRER!!! 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐”

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Posted 1 year ago

“La livraison est très rapide, j'apprécie le fait que je n'ai pas attendu trop longtemps. Bonne qualité, la photo correspond au produit, je suis surpris. CUSTOMER SERVICE +1 (805) 410 5040 PHONE NUMBER +1 (805) 410 5040 CUSTOMER SERVICE +1 (805) 410 5040 PHONE NUMBER +1 (805) 410 5040.”

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Posted 1 year ago

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Posted 1 year ago

“Great customer service, quick shipping, happy with my new jumpsuit!”

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Posted 6 years ago

“I love the quality of the clothe and shoes here, but their customer service is a JOKE! NEVER return anything, they will loose your items and steal your money!!!! I purchased from them on January during the sale event, first the order was super delayed, and when I called for information the customer service didn't have a tracking number even, I asked for a discount due to the delay and they told me that my purchase didn't apply, so no one had information on my package. Then I had to return some items, when I went inside the web page to return, it would throw me an error every time, I had to email customer service so they could send me one, I even took pictures and circle every single item I wanted to return, they sent me a label through email, I thought like ok, no biggie. Then my return arrived and they took 2 months to refund my money, I even had to ask twice for the status of my refund, and when I confirmed my refund.... surprise, not the entire money was there!!!! I wrote back, that there were some items missing from my return, and they said I didn't send them, and that the label was not approved for those items!!!!! So basically they kept the goods, and my money!!!!! Again, the quality of the clothes is great, but don't you ever need customer service because they suck!!!!!!!!!”

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Posted 2 years ago

“The order placed and charged was for four (4) pair of pants; only three (3) of them arrived.”

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Posted 4 years ago

“I went to buy something and I waited for a co-worker about 15 mins.”

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Posted 3 weeks ago

“They sent me the package with PostNL. Post NL lost my package but they said they delivered it to me. Lie Post NL. Berska sent me a form where I have to send my signature from an official document !!?? I had the same experience with Post NL at Amazon. Amazon gave me my money back with no discussion, no form. DO NOT BUY FROM BERSKA, DO NOT WORK WITH POST NL !!!”

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Posted 3 months ago

“Extremely poor staff behavior that doesn’t know the basics of customer service! Stupid rules as the guy on cashier try to explained me, that no one else in the market has !!! I removed the price tag to wear the dress & i noticed 2 tears in the dress. I was honest & not the tag back to the dress & the sales guy told me its rule that when you remove the tag they can’t exchange or refund & he can’t break the rules !!!??? Seriously ?! I would never step in to this cheap shop that doesn’t know anything about value & service. Super cheap staff this company hired to probably reduce their cost.”

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Posted 4 months ago

“Berksha misplaced my order and holding my hard earned money like a Mafia for a month now. Hard to believe that you have endless catalogue of clothes but no one to help your loyal customer. This really shows your attitude towards your customers. Thank you for ruining my Christmas and new year”

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Posted 4 months ago

Bershka is rated 3.6 based on 172 reviews