Bradford Exchange Reviews

1.3 Rating 131 Reviews
5 %
of reviewers recommend Bradford Exchange
1.3
Based on 131 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better
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Bradford Exchange 1 star review on 21st September 2023
Joyce
Bradford Exchange 1 star review on 21st September 2023
Joyce
Bradford Exchange 4 star review on 6th June 2022
Anonymous
Bradford Exchange 1 star review on 13th December 2021
Anonymous
Bradford Exchange 1 star review on 13th December 2021
Anonymous
Bradford Exchange 1 star review on 1st October 2021
D
Bradford Exchange 1 star review on 12th September 2021
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
DO NOT ORDER FROM BRADFORD EXCHANGE THEY ARE UNETHICAL. I PLACED A ORDER BILLED IN TWO INSTALLMENTS .I WAS CHARGED BOTH INSTALLMENTS THE SAME DAY, 4 MINUTES LATER I WAS CHARGED FOR A WALLET I DIDN’T ORDER. I SPOKE TO A REPRESENTATIVE WITHIN 5 MINUTES AFTER RECEIVING TWO SEPARATE EMAILS AND WAS TOLD THE ORDER COULDN’T BE CANCELLED. I CALLED AGAIN. THE SECOND REPRESENTATIVE TOLD ME IT WAS A ONLINE ERROR AND SINCE A LIVE REPRESENTATIVE DIDN’T ISSUE THE ORDER THEY WERN’T RESPONSIBLE. THE ORIGINAL ORDER WAS FOR MY ELDERY SISTER IN CHICAGO. AS FOR THE WALLET I WOULD HAVE TO WAIT 7 DAYS UNTIL SHE RECEIVED IT, HAVE HER TAKE IT TO THE POST OFFICE DURING THIS PAND1EMIC AND I WOULD RECEIVE MY $77, 7-10 DAYS AFTER THEY RECEIVED THE WALLET. HE ALSO STATED WHEN I SPOKE TO THE FIRST REP SHE COULD HAVE CANCELLED THE ORDER. DO NOT TRUST THIS COMPANY WITH YOUR CREDIT CARD INFORMATION, THEY ISSUE UNAUTHORIZED ORDERS..
Helpful Report
Posted 3 years ago
Bradford Exchange is rated 1.3 based on 131 reviews