Cell2Get Inc Reviews

Name: Cell2Get Inc
Rating: 4.85

4.9 Rating 563 Reviews

96 %

of reviewers recommend Cell2Get Inc

Company Reviews

Metrics

4.9

Based on 563 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cell2Get Inc 5 star review on 24th October 2024

Aron Weiss

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jack was super helpful to me when I purchased my new phone, coming up with that was perfect for me. I have always had excellent customer service when I call in. Highly recommend!”

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Posted 3 years ago

“Recently i purchased a prepaid from cell2get and was attempting to transfer my existing number with a different provider. Steve was absolutely amazing and helped me through every step of the process. He was knowledgeable and relentless and went above and beyond to make sure before i left the call with my phone up and running. Due to his fantastic service i will be a cell2get customer for a long time.”

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Posted 3 years ago

“I been buying from cell2get over 2 yrs now..they helped with my phone purchases all the time.. there's no other place I been In love with the service..and this is the only company has a 1 spot in my book..very nice people..thank you again...”

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Posted 3 years ago

“Ok, so I am not very tech savvy so anyone who can help me with patience is awesome. Adam is AWESOME!! A wonderful, cheerful personality. In fact the whole team is great. I can tell they all get along. And amazing customer service. Helped me get the phone I wanted after asking him a boat load of questions and answers. He genuinely was kind all the way and I'm glad to be rocking my new 5G device from them.”

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Posted 3 years ago

“Their service were very awesome. I was serve by a professional customer service representative go by the name of steve. He is highly skill and professional. Passionate about customer satisfaction. 👏 👏 bravo. He helped me from a to z with my new phone that got from them that at&t couldn't get activated and Steve managed to do it with me.”

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Posted 3 years ago

“Could not possibly get better service than what was provided to us by steve. He knows everything and is only too happy to help. We've had several occasions to call upon them when other outlets have fallen short. We now know better than go anywhere else. Thanks!”

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Posted 3 years ago

“Melvin is a wonderful customer service agent. He made things so effortless and greatly assisted with the billions of questions I asked him with patience and explained it quite nicely. Definitely look for him for your transactions and concerns.”

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Posted 3 years ago

“Adam was great! Super nice, helpful, and professional. He made sure I understood all of my needs, brought me several phone case recommendations, All in all a super positive experience. PROMOTE THIS GUY IMMEDIATELY!! :)”

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Posted 3 years ago

“Jack was amazing in helping me retrieve my voice message system after a week of getting my new device. He was patient, knowledgeable and really motivated to help me out(I am a senior citizen). My problem was solved! I am so impressed with his expertise, And their phones selections. Phone came in as advertised.”

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Posted 3 years ago

“Adam did an awesome job helping me and my family switch over from an old phone to a new one, and made the process of getting new phones seem easy! He was very thorough and made sure all the important details were crystal clear to us. Gladly now me and my family could all enjoy our new 5G smartphones and I'm glad that even my grandparents were happy about the switch from an old 3G flip that is old and dusty to a more modern experience even tho both are about the age of 80! Thank you guys so much!!!”

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Posted 3 years ago

“Best customer service I have experienced at any cell phone store I've ever been before. Every time I contact the store it is always a warm welcome. Shout out to Moshe and george for helping me out with all my tech issues, as well as getting the exact phone I wanted to purchase and shipping it out on time for me! Thanks a million!!!”

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Posted 3 years ago

“Being a cell2get customer for the third time purchasing a phone from them I couldn't be more happier! This time I did have an issue with the phone tho, but Adam was so sweet and explained in the most mature way on how he could make my phone up and running back again even tho the purchase was over 2 months ago he was still there for the rescue. I truly adore Adam and cell2get as a company and they will be seeing more purchases from my account with them!”

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Posted 3 years ago

“First class phone merchant on this planet! A great online dealer and store in general and I wish to see them thrive and evolve so they can truly spread the word of how great they are! I'm rocking my new 5g phone thanks to them.”

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Posted 3 years ago

“I have been a cell2get customer for over a decade now! Customer service is all the way up to the 11!! And their variety of phones are huge and always up to date with their catalog.”

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Posted 3 years ago

“A few days late- however cannot say enough about the associate Jack that assisted me! He was fantastic and answered all my basic questions to help me with my order. He was kind, knowledgeable and very patient. I recently upgraded my phone and had many unforeseen charges. Jack helped clarify and even offered her time to help me find ways to save! Thank you Jack! I will be back when I am ready to purchase new phones for my family.”

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Posted 3 years ago

“Marvin! Marvin! Marvin! I love this man! Too bad he’s married! He solves all my problems, gives me the best service! Gonna miss him for the time being! He is one of the best reasons I stayed with cell2get as a phone merchant for so long. I have placed an order for a phone over 4 months ago and started to have issues with it. After being super honest with them over the phone and talking respectively and letting them know that I need help with the phone I bought from them rather than trying to squeeze out from them (as most shitty people and customers do these days), they really were willing to offer the world for me in return. And so I had sent back my phone so they can inspect the issue I had with it, and turns out that it didn't matter, because they contacted Samsung for me and replaced my galaxy s21 because it was under warranty. Within a week I had a fresh brand new phone from them directly from Samsung and I was super happy!”

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Posted 3 years ago

“The whole team was excellent to work with. Great customer service at this online retailer. Adam helped me get the most value for my dollar and solve my problems. The store manager checked in, too, and they were extremely informative and upfront with me throughout the entire order and process that I have made online, just to make sure everything worked correctly. Above and beyond. Great store. This team will keep my business.”

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Posted 3 years ago

“I am very technology challenged and had a flip phone for years until it became necessary to switch to a smart phone. Fast forward many years and I’m at the college website to upgrade. The associate who helped me was adam. He was great but became amazing when he believed me when I shared I was clueless about smart phones. I’m an easy target and realize that, but adam simplified everything to where it made sense and made sure I understood. He answered all my questions and went above and beyond to help me. Thank you adam! I am definitely referring my friends and family to specifically ask for you when they need assistance and a huge recommendation from me to purchase phones through cell2get.”

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Posted 3 years ago

“The most amazing. The customer service team all gave classic expert service. Jack, that young man is wise beyond his years and very professional and friendly. He's a southern gentleman from Virginia. With amazing southern hospitality..... But besides customer service their products do come as advertised!!”

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Posted 3 years ago

“i needed to buy a smartphone because mine got stolen and the service provider store was so completely unhelpful (almost rude). i went to cell2get's website and Adam was extremely helpful and patient, helped me figure it out, and how I should get my phone as soon as possible. He didn't rush me and wasn't condescending or robotic. i consistently leave phone stores exhausted, distraught and crying, but i had a great experience at this one retailer and will definitely return for any phone assistance i need. Thank you!”

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Posted 3 years ago

Cell2Get Inc is rated 4.9 based on 563 reviews