Chris Bowers Reviews

Name: Chris Bowers
Rating: 4.19

4.2 Rating 432 Reviews

80 %

of reviewers recommend Chris Bowers

Company Reviews

Questions

Metrics

4.2

Based on 432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Chris Bowers 1 star review on 27th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Damson tree and strawberry plants arrived in tip top conditio. even though the tree was bare root sythey were packed beautifully with lots of care. Great customer service. This company got a great review from one of the womans weekly magazines recently hence I chose them.”

Helpful Report

Posted 1 year ago

“Amazing customer service, great courier choice with APC so the trees had the shortest journey possible and superb quality apple trees, honestly can't ask for more. So chuffed :)”

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Posted 1 year ago

“Really well packaged apple trees in excellent condition on arrival.”

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Posted 1 year ago

“This company is superlative! I ordered 5 espalier apple and pear trees. I had loads of questions before ordering, which the wonderfully knowledgeable and helpful Julie talked me through on the phone, and after ordering John was very quick to reply to my subsequent emails. The trees arrived when promised, looking healthy and beautifully packed. Then the icing on the cake was an email a couple of weeks later from Gemma to ask if everything was ok with my order. The whole process was indeed very, very ok! I couldn't have asked for more, would order from them again in a flash, and wouldn't hesitate to recommend. Oh, and the trees were very reasonably priced too!”

Helpful Report

Posted 1 year ago

“I ordered many fruit trees and fruit plants to be delivered for Autumn planting, I receieved my strawberry plants early as they were in stock and ready for planting, not all survived initial planting (they were alive when the arrived) but many of those that did proliferated quick to fill in the area. Roll on a few months and in early Nov I had all my others delivered to me. Item are very well packed with shredded paper or straw (composted after) used to protect the plants and the plants are securley kept in place with plastic wrapping and tape. All my plants are now in the ground ready for the next growing season. My fruit trees were all very well shaped and cut for a typical bush shape which was what I wanted, allowing me to further prune for my ideal shape. I would recommend and will use again happily, they stock many varieties which are hard to get elsewhere and give a lot of sound advice on their website, with great prices.”

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Posted 1 year ago

“Our fruit trees arrived in tip top condition, even though they're bare root they were packed beautifully with lots of care. The after care service is perfect for beginners and I will be reaching out if needed. The customer service has left a great impression and I will be a repeat customer.”

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Posted 1 year ago

“I've just received an order of a Damson maiden, a blackcurrant and 10 autumn rasperries. As with previous orders from Chris Bowers over several years, good quality plants received in good condition.”

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Posted 1 year ago

“I have just taken delivery of a thornless blackberry and a collection of raspberry canes. The delivery was spot on and I have never recieved plants so well packed. Within 2 hours of delivery I recieved an email not automated but from a lady named Gemma checking everything was alright andhad I any questions regarding cultivation. I will not be able to comment on the fruit until next year but if its as good as their customer service I will be extremely satisfied KP South Yorks”

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Posted 1 year ago

“Ordered 30 potted Fenella strawberry plants which came promptly and in very good health, have now planted them out and have taken well”

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Posted 1 year ago

“Our trees came on time they was packed very well. The nice part got a email asking if every thing was fine from Chris which is unusual in this day and age will buy from them again”

Helpful Report

Posted 1 year ago

“Excellent range of fruit bushes, clear on-line catalogue with details of individual types, flavours, size etc; speedy delivery by good courier with bushes well packed; kept informed at each stage of process; bushes are bare root and have excellent root systems. Prices: about average. I will use Chris Bowers again and commend them to anyone seeking fruit bushes, strawberries .....”

Helpful Report

Posted 1 year ago

“Ordered a wide selection of Fruit Trees - all delivered ahead of time, well packaged and in great condition. Received comms to confirm delivery date and time. Aftercare contact to check order delivered ok and offer of growing advice really appreciated. 5 Star service all round… Definitely recommend and will use again!”

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Posted 1 year ago

“Great quality bushes sent via the post. 100% packing was recyclable and very sturdy to protect plants. Good courier service. Excellent customer service. Highly recommended company and products!”

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Posted 1 year ago

“I can heartily recommend Chris Bowers' interesting nurseries. They are able to source some of the old English varieties that I am collecting for my 'Ancient orchard' here in the New Forest. I could only find these with them last year. Don't forget everyone, as May and June bring droughts you will need buckets full of water for each plant to preserve the young root development. Just because everything else is demanding you attention just then, these precious individuals cannot manage until they have formed a proper new rootball this may take several years , depending on soil and weather. I used micorrhiza root grow and a handful of dried seaweed in their planting. This last is both water retentive and nutritious. I always return to Chris Bowers for reliable trees.”

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Posted 1 year ago

“Surprised how well my 3 apple trees were packed for the post. They look good and healthy, I've planted, fed and staked ok. look forward to see what happens in next growing season in 2024, so far so good.”

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Posted 1 year ago

“Last Autumn (2022) I ordered a gift of fruit bushes for my sister. They arrived quickly and were very carefully packed. My sister duly planted them, tended them and was happy when the fruit appeared. However, as the fruit ripened it was obvious there had been a muddle with labels. The fruit should have ripened to yellow, these were red. I wrote to the company, received a reply very quickly and today the plants have been replaced. No question, no quibble. Such a change to deal with a company with old fashioned values. Something sadly lacking these days but very much appreciated on our family. More than happy to use the company again.”

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Posted 2 years ago

“Easily the most informative and has the best search/ selection available on any website - especially for us who live in the Highlands of Scotland Made choosing trees so much easier - and a cost effective delivery service to boot also which is problematic (a total rip off normally) up here to stay the least Thanks again, can’t fault your website/ service and follow up at all”

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Posted 2 years ago

“Ordered two dwarf apple trees which arrived on time, well packaged and in good condition. Trees are now potted up and will look forward to spring and seeing them burst into life. Website has plenty of useful information and I like the fact that I later received a direct email asking how things were and to get in touch if I had any questions- a nice change from the numerous computer generated questionnaires one gets after buying anything these days.”

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Posted 2 years ago

“we ordered a cob nut tree. it arrived promptly and package in very environmentally, straw/hay, and cardboard. The tree was in very good condition. we planted it in the garden and it seems to be doing very well. we are very pleased with the service we received and our lovely tree”

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Posted 2 years ago

“I bought a plum tree for a specific part of my garden after perusing the website and seeing very detailed information relating to suitability, size etc. The tree arrived and was well packaged in eco-friendly materials. I had a small issue which was resolved to my absolute satisfaction very promptly. The website has a wealth of aftercare information and the company are very helpful and approachable. Would recommend!”

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Posted 2 years ago

Chris Bowers is rated 4.2 based on 432 reviews