DickSmith Reviews

"For people who are scammed with the subscription try this link - apparently my refund is on the way and am no longer active member. See attached refund confirmation email. Hope this can help someone that was scammed like I did. \r\n\r\nhttps:\/\/www.kogan.com\/account\/dashboard\/customer-care\/sales-kogan-first\/kogan-first-cancellation\/kogan-first-renewal-cancellation\/kogan-first-membership-confirm-cancellation\/"

"For people who are scammed with the subscription try this link - apparently my refund is on the way and am no longer active member. See attached refund confirmation email. Hope this can help someone that was scammed like I did. \r\n\r\nhttps:\/\/www.kogan.com\/account\/dashboard\/customer-care\/sales-kogan-first\/kogan-first-cancellation\/kogan-first-renewal-cancellation\/kogan-first-membership-confirm-cancellation\/"

"I ordered a brand new iphone X as advertised and was expecting a brand new iphone as mentioned in the Dick Smith website, but received a faulty, old iPhone and had to go through hell. I couldn\u2019t even switch it on. I contacted Apple support and they couldn\u2019t resolve this and they advised me to take it to an Apple store, which I did. There they found out that this phone is not brand new.\r\n\r\nThen I sent back the phone as Dick Smith advised and received a replacement phone.\r\n\r\nI was sent a replacement phone , replacing non-brand new, non-working iphone, but I again received a faulty, old iPhone which does not even start. This was very disappointing to have continuously sending faulty phones, which I though Dick Smith is a genuine and reliable online seller. When I put the iPhone to charge as soon I received for hours it doesn\u2019t even startup. I contacted Apple support and they couldn\u2019t resolve this and they advised me to return the phone to the seller. To my surprise, that phone was not a new phone as well.\r\n\r\nAfter going through all the hassle, Dick Smith just offered me a refunding option even without consulting me on that. As a courtesy, DS didn't even offer me available options and also, I was expecting a brand new working phone as mentioned in the returned product as well.\r\n\r\nGoing through this bad experience twice, I would never recommend anyone to buy from Dick Smith, they are scamming customers.\r\n\r\nDon"

"Dick Smith automatically signs you up for their First subscription membership for $99 unless you cancel within 14 days. \r\nThis practice is illegal - you must let clients tick the box if they wish to take out a subscription NOT pre-tick every purchase.\r\nBUYERS BEWARE. I noticed this charge on my credit card after the 14 days had elapsed. I got my bank to write to Dick Smith on my behalf."