DICK'S Sporting Goods Reviews

1.8 Rating 165 Reviews

18 %

of reviewers recommend DICK'S Sporting Goods

Company Reviews

Questions

Metrics

1.8

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Returns

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Customer Service

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How long does DICK'S Sporting Goods take to deliver?

Helpful Report

(1 week ago)

DICK'S Sporting Goods normally delivers within 5 Days.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ I ordered a rod for a paid-for fishing trip with a delivery date 3-4 days before. ”

- William Hudson

“ Checking FedEX today they do not appear to be overnighted as the estimated delivery date is 6/30/20. ”

- TheyCallMeBoomer

“ Horrible customer service. I ordered sunglasses from a location in California, 2 hours from my house on the 8th. It shipped from that location, was sent across the country to Geogia, then to me in Las Vegas. Almost 2 week delivery for a 2 hour drive. I contacted customer service and they were like, oh well. I will never buy from Dicks again. ”

- Anonymous

DICK'S Sporting Goods Reviews

Delivery - Slow