DICK'S Sporting Goods Reviews

2.0 Rating 284 Reviews

22 %

of reviewers recommend DICK'S Sporting Goods

Company Reviews

Questions

Metrics

2.0

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is DICK'S Sporting Goods returns process?

Customer Service

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How long does DICK'S Sporting Goods take to deliver?

Helpful Report

(2 weeks ago)

DICK'S Sporting Goods normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

54.55%

Industry Average

“ Trash don't shop here they charge you for express delivery then send you trash ghetto package like as if it's paged neat in a empty box then make you wait this is a trash trash trash company ”

- Tremika Francis

“ Horrible delivery service. Don't ever order sports cards if you want to receive them the same year that you ordered them. Difficult customer service experiences as well ”

- Anonymous

“ I placed an order on Dec 11 with an estimated delivery date Dec 14-17 but still didn't receive my order. I just followed with customer service and of course they blamed Fedex when my order has not even been handed to Fedex. Such a disappointment ”

- Anonymous

DICK'S Sporting Goods Reviews

Delivery - Average