DICK'S Sporting Goods Reviews

1.9 Rating 323 Reviews

22 %

of reviewers recommend DICK'S Sporting Goods

1.9

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How quickly does DICK'S Sporting Goods resolve customer queries?

(1 month ago)

Greater than 58% of reviewers feedback is DICK'S Sporting Goods resolves customer queries within an hour.

(1 month ago)

76.62%

Industry Average

“ Ray provided me with excellent customer service at Dick’s Sporting Goods in Gambrills, MD! Big thanks to Ray! ”

- Anonymous

“ Great service, fair prices ”

- Joy Boggs

“ I will definitely send others to receive such great service. ”

- Anonymous