Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing service. Gorgeous, pretty, feminine pieces that are unique and just that little extra special making Elsie's Attic stand out miles from the rest of the online women fashion market. The quality of the pieces are exceptional and yet the price is so affordable. What I especially love about shopping with Elsie's Attic is the personal touch to the communication. The response rate is fast and are really helpful. They seem to genuinely care, the customer service is tailored and makes me look forward to shopping again with them. Just when you think the service can't be anymore amazing- your order arrives promptly, I know I can rely on ordering from Elsie's Attic for an occasion and that it will be with me with no fuss. I enjoy browsing their site just to take a look at the new arrivals, with new piece unique and wonderful being added all the time. Fabulous! I really don't know what I'd do without Elsie's Attic, especially for my tea dresses, which always make me feel special and glam on my days off and for lunch with the girls. Thank you Elsie's Attic, you really are the best.”

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Posted 7 years ago

“I have ordered lots of skirts and dresses.I absolutely love their clothes.Great quality, fast delivery and very flattering. Also they use models of all sizes so you could see the clothes on your body type. I absolutely love this company.”

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Posted 7 years ago

Hi Olivia Thank you for the lovely review... Its always nice to hear when we get it right... Have a great day.

Posted 7 years ago

“I ordered a dress for a last minute event. Customer service was excellent, dress arrived the next day and fits perfectly. Great dresses, great prices, great service, will definitely order again - thank you!”

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Posted 7 years ago

Hi Amanda Thank you for taking the time to leave a review... That sounds like you had a great experience with us... We're very happy you would choose to shop with us again... Thanks again and have a great day.

Posted 7 years ago

“I ordered a petticoat late Wednesday night and sent an email saying I hoped I could wear it to a party at the weekend. Elsie's Attic asked me to send my order number and it arrived today! (Friday) Fantastic customer service highly recommended”

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Posted 7 years ago

Hi There Thank you for leaving the review... Apologies we've only just got round to replying.... That's great that you got your item in time for the party.. Have a great day.

Posted 7 years ago

“Amazing quality, good prices and quick postage.”

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Posted 8 years ago

Hi Dawn Thank you for taking the time to review us and apologies its taken us a while to respond. Have a great day.

Posted 7 years ago

“Beautiful clothes. Well priced for the fit and quality. They actually look the same in the flesh as they do on the website. Prompt delivery and easy returns. Only criticism is that they don't always have the smaller sizes available .”

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Posted 8 years ago

Hi Emily Thank you for leaving the review... Its always good to hear from our lovely customers... We do try to keep a good spread of sizes in stock but the popular ones sell fast so we have to get the balance of stock quantities right. Many thanks and have a great day.

Posted 7 years ago

“Quick, efficient and answered questions about sizing i had before ordering.”

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Posted 8 years ago

Hi Rachel Thank you for the review and apologies its taken a while to respond. Have a great day.

Posted 7 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews