“@footlockercanada
Foot Lockers Customer Service Absolutely Sucks đŻ Their online shopping is a horrible experience, they keep getting worse and youâd think they should be getting better!! Two Times Ordering a large order.. never again!
For me to take time out and write anything is because it really really needed to be put out there. Theyâre items are not cheap and their business is not small.
They need to learn customer service!!!!
Go to @sportchek
Exact Same items, they match the prices for you, give you 15% discounts for inconvenience and awesome customer service honestly so why shop at @footlockercanada @footlocker then?”
“Trash. The app is trash. I don't know why Nike even let's them release. The website is trash. I constantly click on items that are sold out because they leave them on the page forever. To top it off the customer service sucks. For such a large corporation their online service is embarrassing.”
“Order Jordan retro 5 raging bulls that was restock under Champ Sport.. The shoes came in 3 day and guess what they are FAKE.. I have no return paperwork in the box they sent”
“Shoes released at 9 AM was on the site as the count down happened I click my size and it said they were redirecting me to my cart. Next thing you know it says error and shoes out of stock. This site is trash and the app is even worst.”
“Never experienced customer service like it. Ordered a hoodie Sunday 9th May to be then told 5 days later that they have âsold outâ of the hoodie I ordered. They didnât fulfil my order and to be then told it could be 10 days for my refund to take place for an order THEY couldnât complete. Never will I order from there again.”
“Do not order from here. I tried to order Jordan 1 mids and every shoe I clicked on was either unavailable or sold out. Please buy elsewhere this site ain't it.”
“The Worst online shopping experience. First of all , I ordered few shoes , one of them for my husband birthday. The shoes arrived one week after without my husband shoes. Two days after I got the shipment
( !!! ) they sent me an email saying that one of my purchases canceled because itâs out of stock !! I was so disappointed because my gift didnât arrive . I called the manager and she told me that things like that can happened ?! She offered me $10 gift card for the next order. which was ridiculous!
Second, the sneakers which I ordered for me was too small , I couldnât find any form on the website. Apparently they donât have a return label and you need to pay for the shipment by yourself !!!”
“Worst site Ive shopped on , everytime you click an item its either not available or for shoes when you select your size its never there , they really need to update their site faster . They use the same system than eastbay.com . really bad site...”
“Horrible and rude customer service!!!! I went on their website to order some new shoes and noticed that all my points had expired less than a week ago. I called up customer service to see if I could get them back, a measly 30,000 points so I could a gift card. When I told the resolution specialist that I would shop some where else if they didnât, and the specialist replied back with â you don't buy anything here anywaysâ. I have been buying all of my shoes here ever since I got my first paycheck!!! (OVER TEN YEARS) NEVER AGAIN!!!”
“Try to buy a hype shoe this morning and the website never open, maybe they the site crash i dont know. Please dont promote something you cant manage later. Your site is a joke!”
“Appalling company. They steal your money, send faulty goods and then refuse a refund. Customer service is designed to make life as difficult as possible. They will just ask for your order number over and over and over again. They have now received my returned shoes and still no refund. I have been given a time frame of 7 weeks. Absolutely disgusted with this company.”
“Footlocker KSA give not give me a legitimate item.. for 3 consecutive orders my pairs is worst specially the spike area not like the original... what happen footlocker?”
“By far the worst experience i have had from a retailer. I returned a pair of faulty trainers and was promised a refund. Over a month later and i still haven't been paid. Customer service repeatedly make false promises and fob me off. AVOID AT ALL COSTS!”
“Online sneakers buying for a hype shoes are hard to get it on their site right now. Please fix this problem. Bots are taking away a lot of your customers including me.”
“I think I will start doing in store shopping. Online makes it so confusing. Instead of them just taking out an whole payment for my purchase they are doing it separately and I didn't even get no shoes yet smh. Maybe next time I will just get my order shipped to a store and see if that makes a difference if not I'll just start shopping back in store.”
“Footlocker canada online store is the worst anybody can ever visit to. I reserved two sneakers through my VIP account and just few hours before the launch they kicked me out of reservations and whats worst is when i tried to buy as guest , the website got so busy on the start time of launch , they queued me and right after 30 mins, sneakers were sold out. Looks like footlocker is just selling to resellers.”
