“The food was OK and the service was good, but oh!...how I was disappointed with Frankie and Benny's. There was none of the Wonderful fifties music in the background, no Italian lesson when I went to the bathroom, in other words, it's not Frankie and Benny's any more. The atmosphere is gone. Memories shattered.”
“Always friendly and professional. Remembers us and our likes and requests. Interacts with our 4 year old and makes her feel important.
We go back to kettering frankie and bennys regularly and all staff are friendly especially Shan”
“I ordered my food then went to the bathroom
When I came back my table and food had been cleared.
What sort of place would do this to a customer I was disgusted and appalled at this poor behaviour of a customer I was walking out and then I was asked to pay for the food ordered. I asked why was my food taken away they said we thought you had finials should have told us you were going to the toilet. What a joke !
This was the print works site in Manchester”
“AVOID! HORRIFIC SERVICE.
Cold food and not presented as advertised.
Called up to complain and they acted like the phone was not working properly to make my complaint impossible to make.
Fobbed my complaint off by blaming Uber? We ordered from Just Eat ;)
Guy made me irritated and angry at their weak response.
£38.00 down the drain - do not burn your hard earned money with these cowboys.
Actually, I am certain the manager thinks his a gangster - but hey everyone's a plastic wankster these days ;)
Would not provide 1-Star - but its the default to allow me to post this review.”
“Our waitress Ionela was an absolute delight. She was very welcoming, helpful, polite and friendly.
The food was excellent but Ionela was the ‘icing on the cake’
Looking forward to our next visit.”
“Tim was our waiter on my daughters 21st birthday lunch but we also had a 4 year old with us. His service couldn’t have been better. He was attentive to my granddaughter who started out quite shy and he sang happy birthday! Tim was generally just a really happy up beat guy but his attitude made our visit special. Thanks so much we will definitely be back.”
“Excellent service by Jessica. Excellent food, drinks and atmosphere. It was my birthday so they played the happy birthday song. It was special, thank you F&B staff.
The only snag was that I did not like my apple pie dessert.”
“Excellent service and suggestions by Jessica.
Excellent food, drinks, atmosphere. It was my birthday and they made it special with a birthday song.
The only snag was I did not like my apple pie dessert.”
“Nice atmosphere good service.
Downside, a little pricey, (e. g. £3.40 for a side of chips, £7.00 for a gin. Two people for a starter, 1 drink and mains £50) Overall, food OK, but value for money not so good. There cheaper options that are better.”
