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Frankie & Benny's Reviews

4.2 Rating 183 Reviews

80 %

of reviewers recommend Frankie & Benny's

Company Reviews

4.2

Based on 183 reviews


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Delivery Methods	Courier
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Frankie & Benny's 5 star review on 6th October 2020

Jacob (Tamworth)

Frankie & Benny's 5 star review on 22nd September 2020

Anonymous

Anonymous // 01/01/2019

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“I had arabiata with spaghetti. I don't know if you know but arabiata means angry. The sauce should have an element of fire. This sauce and spaghetti were tasteless. My wife had bolognaise with penne. All I could taste was salt. My wife is not well and I have recently had open heart surgery so I did not want to cause a fuss especially as I have to be very careful. I think this food was an insult to Italian cooking. My order no. Is 8970 the outlet is in Ashford, Eureka Park.”

Posted 4 years ago

“Popped in to Cramlington F&B for breakfast this morning Service by Sammie was excellent along with the food, will definitely be back”

Posted 4 years ago

“Visited Croydon branch best service by Mathew”

Posted 4 years ago

“My daughter and I went to FnB at Nacton Rd Ipswich on 17/2/20, really enjoyed our evening, food was lovely, served by Brad and Aaron, even replaced our coffees which had gone cold. Will return again.”

Posted 4 years ago

“visited Frankie & Benny's at Cramlington. The food was excellent as was the service by Sammie a very pleasant young lady with a beautiful smile.”

Posted 4 years ago

“Visited Frankie & Benny's in Cramlington Northumberland. The food was excellent as was the service by Sammie, a very pleasant young lady with a beautiful smile.”

Posted 4 years ago

“Metrocentre, Gateshead. My daughter and I were served by Jenny, who was very friendly. Great food, great service. Thanks F&B and Jenny👍”

Posted 4 years ago

“Was greeted and served by Erin in the Rugby Restaurant this week - she was very attentive, welcoming, incredibly friendly - lovely smile. A credit to the Restaurant. Although I was eating on my own Erin made it so I didn't feel like I was! Thank you. X”

Posted 4 years ago

“Visited f&b stockport and Danny our server was lovely. Happy-go lucky chap with a good sence of humour. Great food, great service. Happy customer 🥰”

Posted 4 years ago

“Visited tonight with family before the cinema In the white rose Centre Leeds, the service was excellent. Richie really looked after us will definitely be returning thank you. Stead family”

Posted 4 years ago

“Restaurant in Basingstoke was quite empty at 5.30 on a Wednesday, but even still the service was quite slow. The biggest problem was during the meal my wife had two cups of tea and both times they came without milk so we asked the waitress for some for her to forget on both occasions. We had to go and get it ourselves. The food was warm and pretty tasteless.”

Posted 4 years ago

“It was my son's 21st. A rowdy bunch of pals with various dietary needs all made very welcome by the staff at OmniCentre Edinburgh. Thank you Mates and colleagues.”

Posted 4 years ago

“Nice breakfast and food good ,served by a pleasant waitress going by the name of Danielle.the place was nice and clean and nothing to much trouble and all for a reasonable price.”

Posted 4 years ago

“Booked online. Greeted and seated quickly. Lovely food, good value for money, good menu. Lovely relaxed atmosphere. We were served by Nicole, service was very good, very polite helpful and her customer service skills clearly came to her naturally so pleasant! Ayr Branch!”

Posted 4 years ago

“Absolutely disgusting at morecambe your chief wipes his nose and carries on cooking in full view your menu is misleading your food I wouldn’t feed to my pets and overpriced overcooked over rated worst experience ever”

Posted 4 years ago

“Nottingham. They keep their high standard every time we go. Served by Liam when we arrived, extremely helpful and efficient, always moving quietly and with confidence. The food was very hot which is one thing I always insist on and of a high standard. Abi served the second part of our meal and again was pleasant and efficient. Enjoyable unhurried meal. See you again. Heather (Theatre goer)”

Posted 4 years ago

“All was well until pudding. My daughter had fruit on skewer with chocolate sauce, I ordered tiramisu.The ladie came back to tell me there was no tiramisu but I could have the chocolate equivalent. I said ok. It arrived and it was an awful experience. A tiramisu is creamy, full of flavour, this tasted like water and had no texture, no creaminess. My daughter spat out the fruit in chocolate because it tasted weird. I tried it and the chocolate was the same watery texture and no chocolate flavour as I had on my pudding. I complained to the waitress and her answer was: we don't make it here, just serve it, I said that's no excuse for serving this. I then looked at the menu and saw that I wasn't given a tiramisu equivalent but a VEGAN cake, hence the no creaminess (as the tiramisu was described) or flavour etc was never going to be an equivalent. I still cannot beleive the cheek of still charging us after we complained and the poor excuse given considering this was advised to me as being the same as tiramisu but chocolate flavour, and it failed in all accounts. I have been telling just about everyone I have seen since then. I want an explanation as to how you could sell me this as the same, and ignore my complaint and I was the one advising the waitress of what she actually told me to get was made of?!?! Shameful staff training, poor customer service.”

Posted 4 years ago

“Shown to our seat and served by Emilka very pleasant and efficiently”

Posted 4 years ago

“Ordered a take away from Frankie and Benny’s in Dumbarton 45 mins before collection time. Arrived on time to collect the food and was told it would not be long. 25mins later I am still waiting with no updates from any servers. My food is brought out and when checked an item was missing and all the food was cold. This is not the first time I have been disappointed- food missing and having to wait too long for order. We will not be going back any time soon. Appalling service. PJ”

Posted 4 years ago

“called in to frankie bennys in burton on trent ordered 3 hot dogs and chicken wings < first mistake> the bread roll was as dry as the gobi dessert there was approx. 14 chips on each plate the chicken wings came with no sides at all so had to order a extra bowl of chips. ordered cup of tea it came cup of water which was scolding hot we paid £50 for this rubbish will not be going back in hurry. absolute disgrace stay well clear”

Posted 4 years ago

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Frankie & Benny's is rated 4.2 based on 183 reviews