Handtec Reviews

Name: Handtec
Rating: 1.27

1.3 Rating 363 Reviews

7 %

of reviewers recommend Handtec

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Metrics

1.3

Based on 363 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Handtec 1 star review on 29th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a refurbished iPhone 6 from Handtec in November 2016. It arrived promptly and was, in my view and for the price paid, in superb condition. It's still working perfectly well a year later and remains, effectively, as new. I've just pre-ordered a refurbished Apple Watch and spent a good amount of time talking to them yesterday, both by phone and using their "chat" facility. Again, my experience was excellent.”

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Posted 8 years ago

“Purchased GoPro Hero 5 and paid by debit which went through strait away as they had stock, the following day I received an email telling me that they don't have stock and I would be refunded, I phoned them in the UK and was told it will take 3 business days for it to appear in my account bcoz of my bank!, today is the 3rd day and have just called them again and they advised me that it will take another 3 days!! I needed it urgently for an event this weekend and now cannot buy another one bcoz they have my money, just about to get hold of my bank's fraud division!!!”

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Posted 8 years ago

“Refurbished iPhone 6 128Gb "Pristine" Refurb - The service was poor. Service manager called to advise two phones would be sent, but only one received. Of the one received it had the following issues: (i) Screen was partially unresponsive (i.e. to unlock, the number would need to be pressed about 6 times before accepted); (ii) It has a non standard case and this blocks off the headphone jack; (iii) the camera is off-center and as such will not focus, so all photos are fuzzy and (iv) when being used the phone gets hot very quickly.”

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Posted 8 years ago

Handtec is rated 1.3 based on 363 reviews