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Home Bargains Reviews

3.2 Rating 261 Reviews

54 %

of reviewers recommend Home Bargains

Company Reviews

3.2

Based on 261 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 65%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Home Bargains 1 star review on 25th September 2022

Home Bargains 1 star review on 30th July 2022

Home Bargains 1 star review on 30th July 2022

Home Bargains 1 star review on 18th December 2021

Home Bargains 1 star review on 18th December 2021

Home Bargains 1 star review on 18th December 2021

Home Bargains 1 star review on 18th December 2021

10

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Speke Liverpool Branch provide the best customer service I have experienced. I call the shop, as I live some distance and I am disabled, and they check if what I want to buy is available and they put it aside so my journey is not wasted. I am always pleased they don't give the impression either that it is a chore but, in these times, above and beyond. Had a first class experience today Wed 2nd Feb 2022 when I wanted two 12kg bags of peanuts. The staff are to be commended.”

Posted 2 years ago

“Excellent customer service from Tracie and Liamm at Chesterfield they are Ambassadors for your store. Please thank them they always give 100 percent excellence and make the customer experience excellent.”

Posted 2 years ago

“On entry to your Maghull store ( liverpool rd I think its called) , I couldn't find any wipes to clean my basket. A young girl called Molly noticed me and came over to see if I needed help. She was so polite and very helpful. She had a lovely friendly manner and is a credit to you.”

Posted 2 years ago

“We went to the till at Home Bargain Forge st Crewe ,we were served by a girl called Diane E ,she had an amazing smile an so so polite and happy to help . Well done Diane E, 10/10 You do not always get a smile these days in shops ???????”

Posted 2 years ago

“Lovely customer service from a woman on the till today Samantha in the Great Homer Street store. I came in and watched her twice serving on the till she has was very personable and was always smiling. Keep up the good work your an asset to the brand!”

Posted 2 years ago

“By any change any one found or handed in a loop gold and whit gold ear ring In your store or out side today”

Posted 2 years ago

“I just love your "Home Bargains" here in Salisbury. I always buy much to much and hardly ever, what I actually came in for. But regrets I never have since the items bought are always of wonderful quality (especially the edible ones) and very reasonably priced. I am delighted to see that you have employed some younger members of staff; they add a lovely fresh energy to the shop floor. Today I was served at the till by a young man called Harry, who was utterly delightful. So polite and well mannered. Something which is hard to find nowadays; I left your shop positively charged and happy. Thank you, Harry. I will be back tomorrow.”

Posted 2 years ago

“Great service from Susan Faye and Peter at the Irvine sore today. Good customer service. Linda”

Posted 2 years ago

“Great prices excellent products and service.”

Posted 2 years ago

“MICHAELA M working on the tills at South Shields branch on 24/09 was extremely friendly & welcoming. She was very chatty, helpful and efficient. She made it a pleasure to visit your store & I will certainly return there on a regular basis.”

Posted 2 years ago

“I visited the Stafford Hough store on 5th October around 8 am. When I got to the checkout, one was open and already two people queuing with trolley loads of shopping. I asked a member of staff, who was unloading a cage at the time if someone else could serve as I would be late for work otherwise. The young man I spoke to quickly moved his cage out of the way and said he would serve me. He was efficient, polite and a credit to the company. Well done to him!”

Posted 2 years ago

“Having seen a “must have” item on a few social media posts, I popped into your Colchester store earlier this week. A lovely young lady called Sally searched the store for me and returned to explain that this item was sold out. However, she asked if she could keep an eye on stock and call me when they came in and keep it to one side for me. Great customer service I thought 👍🏼. This morning, some 3 days later I got a call from Kerry who told me that Sally had mentioned my quest to her and asked her to look out for me as she was off for the weekend - again… great customer service! Kerry, seeing the item was now there, quickly stored one in the office and called me to let me know. I cannot compliment Sally and Kerry highly enough, they really did go above and beyond on my behalf and I would be grateful if you can pass my thanks and admiration to them. In closing I must congratulate Home Bargains on the customer focus of their staff, if Kerry and Sally are examples of all your staff, you have a great team. Well done and thank you. 😊”

Posted 2 years ago

“Went to Speke Liverpool Danielle in cafe gave us excellent service the afternoon tea was delicious and was such a good price £1-99 I would definitely go back nothing was a trouble for Danielle so friendly Thankyou”

Posted 2 years ago

“Aberystwyth Branch I would like to say what fabulous customer service both myself and my mother have received every time we have been helped and served by Owen at home bargains in Aberystwyth. Owen goes the extra mile, he is always very helpful and very welcoming with a lovely smile and he can’t do enough for you. He makes visiting this store a pleasure.”

Posted 2 years ago

“great prices and selection of items”

Posted 2 years ago

“I have been shopping today,at Home Bargins Unit1&2 Centurion Retail Park Doncaster DN5 9TP I went into the Garden Part and bought some bags of pebbles. One of your colleagues ask if we needed any help is name is Andy . He deserves the ABC award if you have one Above beyond the call of duty he took my stone to the checkouts on a comp and took it to my car in the car park and lifted it into the boot of my car I also bought some bedding plants witch was healthy due to the looking after he give them Lastly may I say it’s a pleasure to shop in Home Bargins when you have staff like Andy thank you Yours sincerely Mrs Dixon”

Posted 2 years ago

“I went to Pontypridd Store, bought 4 leaf trellis, i asked a very pleasant young man Iwan for help! He willing helped me put them in my car. It's so refreshing to experience this type of good manners! Ann, is an amazing manager who always offers assistance when required. Mrs M Russell.Pontypridd.”

Posted 2 years ago

“Saw Jasmine in the garden centre she was most helpful looked after us so well today with heavy stepping stones also as we are both in our 7os helped us to load them in the car so nice to find someone so helpful”

Posted 2 years ago

“A big thank you to Lee & Andy from the Retford store for helping me with my planters. 5 star service!”

Posted 2 years ago

“I wanted to exchange an item at the Blackpool Branch on Talbot Road. I must say the staff and management were very friendly and helpful. Great customer service ,especially Jordon who oversaw my refund , a very pleasent young man.”

Posted 3 years ago

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Home Bargains is rated 3.2 based on 261 reviews