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Home Bargains Reviews

3.2 Rating 259 Reviews

54 %

of reviewers recommend Home Bargains

Company Reviews

3.2

Based on 259 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 65%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Home Bargains 1 star review on 25th September 2022

Home Bargains 1 star review on 30th July 2022

Home Bargains 1 star review on 30th July 2022

Home Bargains 1 star review on 18th December 2021

Home Bargains 1 star review on 18th December 2021

Home Bargains 1 star review on 18th December 2021

Home Bargains 1 star review on 18th December 2021

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t shop at Hayle store or risk £100 parking fine. 78 year old couple one has Alzheimer’s fined £100 for 17 minutes over time after spending £123 in the store. They claim that it’s not their fault as they don’t run the parking but they do have an obligation to support their customers and if they don’t then their customers will not support them. They also do choose to use Parkingeye to manage the parking.”

Posted 1 month ago

“Very rude staff pushing people away to fill the shelves and not saying sorry! I did say something to them and they did nothing. Will not go to the one in Fleetwood ever again”

Posted 1 month ago

“Over charged for 2 items on the same transaction! Then expect me to return to store for a refund when I live 40 minutes away!”

Posted 3 months ago

“Home bargains were advertising online a discontinued cat food that my cat loves. Took 10 days for them to send me the wrong food and a bit of chasing. They do not respond to social media, there is no telephone number around and hard to track an email address. Now am stuck with 5 boxes and over £30 worth of cat food my cat will not eat. An absolute joke from start to.. well, not finished until I figure a way to get a refund. Never again, avoid this company, tosh.”

Posted 9 months ago

“This store is getting redicilas xes stores are putting there prices why call it home bargains there's not one bargain In there you can go into the range and find best quality products than them now and the food stuff is more expensive than tesco Morrisons it's not what we expected but they want to be a Shamed towards there customers the ones who depended on that store I waint go in anymore it just isn't a bargain store anymore the garden stuff is also a load of rubbish its cheaper better in the range.”

Posted 1 year ago

“I was Irvine store. And feel that some management are not very efficient in there job as they treat as some staff irresponsibly. Where staff do not need to be treated like this. Senior management should be ashamed.jcm”

Posted 1 year ago

“Selling faulty goods and refusing to replace. Bought a set of bedding in store. After getting washing and going to put on the bed it became apparent that the item was faulty as there were no holes for the buttons to do the duvet cover up at the bottom. I contacted online customer support (with my receipt, and a video of the issue) to ask about maybe getting a replacement sent to me but they refused as it was an “in store” purchase so would have to go back there. I do not currently live particularly close to a store and have recently just come out of hospital so not in much of a condition to be leaving the house. I suggested them sending a courier collection from my address but they refused. I have now paid full price for a duvet cover that is faulty/ unusable that they will not do anything about helping sort for me. This seems ridiculous to me as it shouldn’t matter where you are if the item is faulty, you could have taken it to another country and it wouldn’t change the fact that it’s a manufacturer error even if you were abroad and unable to return to a store. Complete con.”

Posted 1 year ago

“I parked at Home Bargains Whitehaven and my wife who has had a mini stroke and cancer last year and therefore a bit slow did a lot of Chrstmas shopping but took a long time spending £142.00. Nearly two weeks later on 06-12-2022 I got an £85 parking fine notice. I guess if you shop too long at Home Bargains or spend too much you get fined. What a gem of a company.”

Posted 1 year ago

“Car park fine £100 for overstaying a few minutes. Only allowed 1 and a half hours which at this time of year xmas is rubbish. Will not shop here again after many years of loyalty”

Posted 1 year ago

“THE AWFUL MUSIC IS FAR TOO LOUD. IT IS SO ANNOYING THAT IT MAKES ME ANGRY. THIS SORT OF AUDIO EXCREMENT SHOULD BE USED AS BACKGROUND NOISE ONLY. WHO EVER IS RESPONSIBLE FOR ALLOWING THIS SOULLESS GARBAGE TO BE PLAYED OVER AND OVER SHOULD BE FORCED TO LISTEN TO IT EVERY HOUR OF THE DAY, LIKE THE POOR WORKFORCE HAVE TOO. IT IS TORTURE, PLAIN AND SIMPLE. DISGUSTING.”

Posted 1 year ago

“Made an order. Heard nothing from the store. Then after two weeks i contacted home bargains and finally they returned my money. Not recommended”

Posted 1 year ago

“Please sort your website. It is frustratingly bad to use. gave up it was wasting my time. I will buy elsewhere.”

Posted 1 year ago

“be carefull with home bargains car park...last time I spent 430pound!!!! and that was my last shopping with this chain shop!!!! I received ticket coz I was over 2 hours!!! spending 430 !!!!! shop can't really help coz I didn't appeal to parkingeye....I didn't coz I can't win🤷 I didn't even had chance to pay 60 coz I was on holiday so I just paid 100!!!! never again home bargains🤮”

Posted 1 year ago

“I bought some straw for a baby rabbit. I was keeping her in the house until her injections kicked in and was using puppy pads under her sawdust. Put some straw in on the night. Within a day the whole cage was crawling with these. Had to take the rabbit to the vet and get her unstraw mited. We had to throw away her toys that could have got mited and had to pay for the carpets to be cleaned. The vet put the bugs under the microscope and they were straw mites. Must have cost me £100 to pay for vet, treatment, new toys and carpet. And did home bargains pay me back? Did they heck. They offered me an instore credit of £30. So that would actually cost them £10 after profit maybe!”

Home Bargains 1 star review on 25th September 2022

Posted 1 year ago

“Bought a paint roller did not get a receipt so checked out the item in the carpark only to find it not fit for purpose toke the item back in with in 5 mins and was refused a refund saying the product was not faulty which can clearly be seen in the photos The store manager Donna was very helpful”

Home Bargains 1 star review on 30th July 2022

Home Bargains 1 star review on 30th July 2022

Posted 1 year ago

“Customer service is a disgace and a joke, i went into Ashington store for angel perfume foe my wives 70th birthday and our golden wedding, as the store had non on display i asked a member of staff who said it was out of stock. I then sent a email to customer services who replied to say it could not yell me when stock will be coming into store and told me to check the store locator for the phone number for the store after i had already told then Ashington store is not on the store locator. After i found out the store telephone number, no one answered and says leave a message witch i did but no call back.”

Posted 1 year ago

“I went to the plattbridge Wigan store again & the manage are still allowing a homeless guy standing near the door smoking cannabis & drinking cider. His smoke goes all around the store & the staff say nothing to him. I am going to shop somewhere else now i spent a lot of money in there.”

Posted 1 year ago

“Home bargins it the worse place to shop. No understanding regarding people with invisible disabilities. The staff have no customer service skills & most of all the healthy & safety standards are appalling . Oldham centre store”

Posted 1 year ago

“The store in Platt Bridge Wigan, is a disgrace. They allow homeless people to beg outside the store & the beggers drink beer & smoke weed & the stench of the weed being smoke is all around the store inside.”

Posted 1 year ago

“I am FUMING! I placed an order of cat litter 1 case supposed to have 8 bags. I ordered 2 cases. Only 2 bags been delivered. I called customer services and been told only one person worked that day and no one picked up the phone in refund department. Eventually i got email response and a refund for missing items. Although they sent me wrong amount and i had to calculate for them as there was some money missing from the refund. I ordered AGAIN, as I still need the remaining litter (3 cats at moms home). I paid £10 for Hermes (Every) delivery. They left the heavy boxes in communal area downstairs, for my elder mother to bring those boxes up herself. Although the note in delivery was clear ''please leave outside the flat doors''. I called home bargains customer services, and the women on the phone only said sorry, but there is nothing she can do about it. At this point no refund offered for delivery (and when i asked for that she said she cant offer that), no compassion or emotion towards the situation. She could care less. I will be deleting my account with them for good and will never buy anything from them, because the customer service could care less about it. Update: my elderly mother had to additionally PAY a random guy to bring it upstairs for her.”

Posted 1 year ago

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Home Bargains is rated 3.2 based on 259 reviews