Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 285 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought some over the ears wireless headphones got home tried them out sound was utter rubbish never mentioned built in radio which interferes with music on pc.batteries not enviromently friendly,my opinion keep well clear.”

Helpful Report

Posted 4 years ago

“I got home with my shopping today and the lid had come off a jar off curry sauce (which things can happen) however it was what was in it!! Was just mould, I checked the date for 2022! I will attach photos off this, I’ve tried to speak to them but nothing has been resolved so be careful when you buy glass jars from this store.”

Home Bargains 1 star review on 22nd March 2021

Helpful Report

Posted 4 years ago

“Visited the new Peterlee store, it's a huge store but during the pandemic they need to be controlling the amount of people in there, queuing to get served I was 30th in the queue, then members of staff are puyting themselves in between the people queuing to put 1 bottle of pop on the shelf! I said if you'd said excuse me I would have moved, apparently she doesn't have to as she works there! The woman serving us wasnt wearigna face covering (fair enough if exempt) but chewing gum like a donkey isn't a nice look! Asked if I wanted a bag, I said yes please, so she Chucked 3 at me, I said I only need 1, she replied "I've charged you now" I WON'T BE BACK. ITS LIKE THEY'VE BEEN GIVEN A JOB 10MINUTES BEFORE OPENING AND CUSTOMER CARE SKILLS ARE ZERO”

Helpful Report

Posted 4 years ago

“Visited Hillsborough Sheffield today 14th Feb. No wipes or hand sanitizer out they were empty. At least 3 people not wearing masks and no one says anything to them! Messages over tannoy saying customers are important and please keep distance and use wipes and sanitizer on entry. Would have done if they were available ! I would have thought staff could refuse to serve people not wearing masks. If your company is concerned about customers they should look after the ones that abide by the rules. B &M bargains and Wilko and other shops in walking distance. Please up your game! Put signs on door saying no mask no admittance. We are in middle of a pandemic! If stores can ban shoplifters surely they can stop these people entering.”

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Posted 4 years ago

“I am dissapointed to say that the… I am dissapointed to say that the customer service with home bargains and head office is terrible my car was damaged & petrol tank & tank strap and underbelly pan guard ect was damaged by loose kerb stone in parking bays at local home bargains fraserburgh store on reporting this to instore manager alexander who watched cctv and verbally agreed to me and present witness that he could see the incident happen time and date stamped on store cctv filled out instore claim form & sent head office via email 2 quotes from local garages for repair after we recieved one letter from them via post to be left over 6 mo ths with no reply untill we had chased up the matter instore and got a hold of head office number in liverpool to be told they investigated this and dont belive there carpark was able to cause damage yet behold they have had entire carpark repaired ! Disgusting i was left paying insurance and finance on my car while awaiting to hear from them and ended up having to pay to repair it myself as mot was due and as a carer i relay on my car ! Disgracefull treatment from such a big company intend to take this matter to small claims court to be resolved i have all emails and photographs to back up this matter !”

Helpful Report

Posted 4 years ago

“Service ,price& value all good. Social distancing &none mask wearing terrible.”

Helpful Report

Posted 4 years ago

“Lovely new shop in Holyhead. Sadly, they do not take covid measures very seriously. Young staff walking around and on tills with no masks. Also allow young mothers to enter with no masks and smirking at other shoppers. Will be going to Poundland next door next time as I feel safer there!”

Helpful Report

Posted 4 years ago

“Visited the store in talks pits yesterday as I regularly do. Was served by a very rude, ignorant young man called Josh on till 3. He virtually threw my goods down the belt at me and then proceeded to throw my till receipt. I had to stretch across the counter to pick up the two receipts. He showed no apologies for his attitude and was downright rude. If this is the quality of employees home bargains are taking on then they must be desperate and have no standards. This young man should not be serving the general public. Real bad attitude which was totally uncalled for.”

Helpful Report

Posted 4 years ago

“Visited the store in Fallowfield Manchester. No staff were wearing masks and only half the customers. I complained to HO and their reply was that maybe the staff have an exemption certificate and the do 'encourage' the wearing of masks. Perhaps they should enforce masks I don't believe all the staff are exempt!”

Helpful Report

Posted 4 years ago

“I love home bargains the items that are stocked are brilliant most of the staff are great friendly lovely people,on this occasion it was the harborne store,I'd picked up some pain killers the ticket stated 99p put them with my other shopping,went to the tills just asked the cashier which was not one of the regular girls to check the price for to make sure it went through at 99p she checked and said that they were 1.79 got do you want them not asked her to get the manager to check which she did,she was ok but the attitude of the cashier I think was pretty off,I was only wanting the product at the price it stated,then she starts pushing the items through like I caused her a big problem,I shop in there a lot and love the store and the staff by this girl who really needs to get some people skills I work in retail and if I treated my customers that way they wouldn't be happy,if they don't like the job whey do it it's working with the public,or saying that she's shop floor,and they call them to the tills when busy, they obviously hate it, again most of the staff are lovely,but she ruined my shopping experience today, thankfully when I went into marks and Spencers my experience in there totally different wonderful customer service your treated like a human being.”

Helpful Report

Posted 4 years ago

“Visited your Worcester store today none of the staff were wearing face masks no hand sanitizer at the entrance and no restrictions to number of customers in the store.Will embargo there again”

Helpful Report

Posted 4 years ago

“Never again, they have just used the famously terrible and heartless ''Parking Eye'' for their car park, £100 fine whilst being stuck in gridlocked traffic in their terrible car park. Will never used your shops again JUST due to this, well done!”

Helpful Report

Posted 4 years ago

“I ordered flowers to be delivered to couple of My friends. One friend never recieved them, the other had wiltered flowers. I have emailed them several times and no one has got back to me. I wasted money and have had no refund for the flowers that were not delivered. Please don't use their flower services.”

Helpful Report

Posted 4 years ago

“Shopping experience was fine but the way the manager of the lochee store in Dundee spoke to his staff was an embarrassment. Not sure how long hes worked in Retail but he seemed out of depth I think he was forcing people to do more hours which is illegal. The man clearly need some training”

Helpful Report

Posted 4 years ago

“I left behind my item , when I go home I couldn’t find my bag one item which is I paid on till , I ring Wellingborough store ask about my I team that lady said no one left behind any item and I trying to explain her she said I can’t listen properly which is she was listen what I said not helpful people on Wellingborough store”

Home Bargains 1 star review on 5th June 2020

Helpful Report

Posted 4 years ago

“Ordered flowers for a birthday, ordered them with pleanty of notice, these birthday flowers have not arrived, put in my email address and order number as advised for tracking, which then tells me tracking unavailable. AVOID AVOID AVOID, so dissapointing given that I can't go out shopping to buy a replacement gift...never again”

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Posted 4 years ago

“I went shopping with my husband as iI am registered disabled and he needs to carry our purchases. There weren't any trolleys available. I purchased two bottles of hand sanitiser, the check out lady thought I had brought 3 bottles, I said I hadn't but rather than her check the bill I produced a letter from our doctors stating that we are entitled to double restricted items. The manager was called, he didn't glance at the letter and then told me it wasn't valid. I can send a copy of the receipt and letter. I complained and was told these were challenging times, which I guess means you can just ignore medical advisory letters.”

Helpful Report

Posted 5 years ago

“Bought 2 Senetti plants from here, and within days they were absolutely infested with crawling & flying aphids. I did my best to save the plants by washing the leaves & spraying them with a mild detergent solution - to no avail. The plants both withered , turned brown & sticky , and died. Even worse they infected other plants which I am trying to presently rescue. I think the soil is contaminated through and through.”

Helpful Report

Posted 5 years ago

“Ordered TWO bouquets of flowers on Thursday 7th May to be delivered the following day - it is now Monday 11th May and neither have been delivered with no correspondence to tell me why? The money was taken out of my bank account the day of ordering. Absolutely fuming. Read the reviews before you order any flowers from here please!”

Helpful Report

Posted 5 years ago

“Phoned Homebargains,Peterhead this morning to ask why they had relaxed social distancing rules. They said that when they are quiet they take the person off the door so can't control the amount of people coming in at once. An absolute disgrace considering Covid still has not peaked in Scotland.”

Helpful Report

Posted 5 years ago

Home Bargains is rated 3.2 based on 285 reviews