Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 285 Reviews

55 %

of reviewers recommend Home Bargains

Company Reviews

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3.2

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers for my mum for mother’s day. Looked like they been dragged through a bush & the balloon said Congrats. My first thought was do these people have brains then I went in the shop & they don’t.”

Helpful Report

Posted 6 years ago

“Sent pastel paradise medium bouquet, with vase; and chocolates to my Daughter. Was shocked to discover from the picture that she sent to me, that this bouquet consisted of 3 roses, 3 Carnations and stem of Eustoma. So disappointed with this bouquet..... would have received more flowers, if I had bought a small bunch of flowers from the local supermarket, and this would have been much cheaper too! . If I had'nt made them the medium, I dread to think how may roses and carnations would have been in the bouquet. Will not be using this supplier again!. Better to use the local florist, and sent a bouquet from there instead. At least I will not be embarressed with the bouquet. The boquet I had sent was, Definitely not worth the money.”

Helpful Report

Posted 6 years ago

“Valentine day flowers were virtually dead and had wilted! I wouldn’t recommend using them to anyone! I emailed them about the isssue and was told to cut at an angle and change water daily..... bit too late when there virtually dead!”

Helpful Report

Posted 6 years ago

“Bought items for this chains of shops products where faulty but out of the 28 days cash back agreement. Only wanted to exchange for same item but told can not help me.”

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Posted 6 years ago

“Ordered flowers from Home bargains for a special occasion and paid the premium for next day delievry. They said they tried to deliver, which was untrue as the recipient was home all day. Instead the flowers got delivered 2 days after the confirmed date, and the company refused to refund my premium for next day delivery. POOR SERVICE! BEWARE, DO NOT USE THIS COMPANY IF YOU HAVE AN IMPORTANT OCCASION ! THEY WILL LIE AND SPOIL YOUR PLANS/SURPRISE .”

Helpful Report

Posted 6 years ago

“20.45pm and the flowers I ordered on Monday afternoon for delivery today, have still not arrived. Had confirmation email with 2 orders on it......1 was 6 months old, a lower price and was never delivered as they 'had no record of the order' (so how have they got the details????), and the other order hasn't arrived..........”

Helpful Report

Posted 6 years ago

“I placed an order for flowers 5 days in advance, and still did not reach on the day ordered for. BEWARE...... its is cheap but definitely not recommended to be ordered specially if you hoping to present to your loved ones on their special day and be disappointed just like I was”

Helpful Report

Posted 6 years ago

“I ordered some flowers for my auntie as she has terminal cancer. I ordered the flowers to her home address but in the mean time she got moved to a hospice to die as her condition deteriorated. This was in a space of 2 hours. I emailed customer service to change the address to a hospice as the delivery was due the next day but the reply I received was the following; “ The ticket has been printed , so therefore it won’t be able to be changed “. I explained the reason and still this company would not change the address so my auntie could receive the flowers we had sent. I cannot believe a company could be so cold and have a customer service team that does just not care!!! Will never ever use again!!! It wot let me tick the box to rate customer service but if it did I would rate it 1 star.”

Helpful Report

Posted 6 years ago

“Customer service is disgraceful. The flowers were very poor quality, all open and brown at the edges and they refused to refund/ send another bunch. Very disappointing.”

Helpful Report

Posted 7 years ago

“On Friday my wife bought solar light (last one on shelf)On opening the next day found the item damaged with piece also missing. On returning the item found no designated customer services so had to wait in queue. When served by assistant he rang 3 times for assistance which took 15 minutes for a supervisor to come who then told me my receipt had to be authorised and made me wait a further 15 minutes before I could have a refund.I find this amount of time totally unacceptable as other stores make the process of refund/exchanges far simpler.”

Helpful Report

Posted 7 years ago

“Ordered a £20 bunch of flowers. They sent the wrong bunch and then refused to refund. Instead, they offered me a 99p voucher to use on future purchases. Ridiculous!”

Helpful Report

Posted 7 years ago

Home Bargains is rated 3.2 based on 285 reviews