Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 285 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Susan Faye and Peter at the Irvine sore today. Good customer service. Linda”

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Posted 3 years ago

“Great prices excellent products and service.”

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Posted 3 years ago

“MICHAELA M working on the tills at South Shields branch on 24/09 was extremely friendly & welcoming. She was very chatty, helpful and efficient. She made it a pleasure to visit your store & I will certainly return there on a regular basis.”

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Posted 3 years ago

“I visited the Stafford Hough store on 5th October around 8 am. When I got to the checkout, one was open and already two people queuing with trolley loads of shopping. I asked a member of staff, who was unloading a cage at the time if someone else could serve as I would be late for work otherwise. The young man I spoke to quickly moved his cage out of the way and said he would serve me. He was efficient, polite and a credit to the company. Well done to him!”

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Posted 3 years ago

“Having seen a “must have” item on a few social media posts, I popped into your Colchester store earlier this week. A lovely young lady called Sally searched the store for me and returned to explain that this item was sold out. However, she asked if she could keep an eye on stock and call me when they came in and keep it to one side for me. Great customer service I thought 👍🏼. This morning, some 3 days later I got a call from Kerry who told me that Sally had mentioned my quest to her and asked her to look out for me as she was off for the weekend - again… great customer service! Kerry, seeing the item was now there, quickly stored one in the office and called me to let me know. I cannot compliment Sally and Kerry highly enough, they really did go above and beyond on my behalf and I would be grateful if you can pass my thanks and admiration to them. In closing I must congratulate Home Bargains on the customer focus of their staff, if Kerry and Sally are examples of all your staff, you have a great team. Well done and thank you. 😊”

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Posted 3 years ago

“Went to Speke Liverpool Danielle in cafe gave us excellent service the afternoon tea was delicious and was such a good price £1-99 I would definitely go back nothing was a trouble for Danielle so friendly Thankyou”

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Posted 3 years ago

“Aberystwyth Branch I would like to say what fabulous customer service both myself and my mother have received every time we have been helped and served by Owen at home bargains in Aberystwyth. Owen goes the extra mile, he is always very helpful and very welcoming with a lovely smile and he can’t do enough for you. He makes visiting this store a pleasure.”

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Posted 3 years ago

“great prices and selection of items”

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Posted 3 years ago

“I have been shopping today,at Home Bargins Unit1&2 Centurion Retail Park Doncaster DN5 9TP I went into the Garden Part and bought some bags of pebbles. One of your colleagues ask if we needed any help is name is Andy . He deserves the ABC award if you have one Above beyond the call of duty he took my stone to the checkouts on a comp and took it to my car in the car park and lifted it into the boot of my car I also bought some bedding plants witch was healthy due to the looking after he give them Lastly may I say it’s a pleasure to shop in Home Bargins when you have staff like Andy thank you Yours sincerely Mrs Dixon”

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Posted 3 years ago

“I went to Pontypridd Store, bought 4 leaf trellis, i asked a very pleasant young man Iwan for help! He willing helped me put them in my car. It's so refreshing to experience this type of good manners! Ann, is an amazing manager who always offers assistance when required. Mrs M Russell.Pontypridd.”

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Posted 4 years ago

“Saw Jasmine in the garden centre she was most helpful looked after us so well today with heavy stepping stones also as we are both in our 7os helped us to load them in the car so nice to find someone so helpful”

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Posted 4 years ago

“A big thank you to Lee & Andy from the Retford store for helping me with my planters. 5 star service!”

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Posted 4 years ago

“I wanted to exchange an item at the Blackpool Branch on Talbot Road. I must say the staff and management were very friendly and helpful. Great customer service ,especially Jordon who oversaw my refund , a very pleasent young man.”

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Posted 4 years ago

“All through this pandemic Uttoxeter home bargains staff have been exceptional. From Chris the manager to Sharon on the tills. The service received from ALL staff has been A+. The prices have ensured that me and my family have been able to have access to essential items such as hand sanitizers to face masks and disinfectants. Scented candles to help relaxation and keep anxieties at bay to art and craft items to be creative and keep occupied whilst staying indoors, home bargains has it all! Thank You!!!!! Masks available if you have forgot to bring your own and hand sanitizer on the door with wipes for baskets at all times, Excellent!”

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Posted 4 years ago

“I find the service in every home bargain store I have visited far superior to any other major retailer. Staff in almost every other supermarket make you feel as though you are an interruption to their work and not the purpose of it. Certainly not the case in home bargains . Can never fault it”

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Posted 4 years ago

“Ianbh7 Porter Great selection of goods. The manager was very professional and knowledgeable on the products I had some questions on. I will be back.”

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Posted 4 years ago

“I visited your Stanningley branch and couldn't find what I was looking for. I came across an assistant tall slim with long dark hair I think her name was Julie. I asked her where the item was and she was very polite and took me straight to the item. Even though she was busy she broke off to help me. She wished me a good day and I left with a smile. Nice to see happy staff in these tough times”

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Posted 4 years ago

“I am a carer and I usually get needed materials for my client in Poole retail park. The staff is always very helpful. One of the staff members(Alexander) was very courteous and accommodating on the 6th of this month. He was very good indeed.”

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Posted 4 years ago

“Went to your new branch at Stanningley Leeds . I needed some assistance with one particular item . I was assisted by Julie . She helped me and gave me some great advice I also spoke to the manageress who was very helpful . I live nr the Kirkstall bridge store but much prefer to travel to your Stanningley branch . I would highly recommend shopping there and the staff make shopping more pleasant”

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Posted 4 years ago

“I visited the Home Bargains store in Penrith today and want to tell you about the marvellous staff you have there. I asked the manageress if there were any more giant cuddly dogs left she explained they were waiting for an order. She was so pleasant. I bought 1 cuddly dog and 1 cuddly bear and whilst waiting at the till queuing in the aisle a young man and the manageress i think her name was Rebecca were carrying a huge box of toys round the busy store looking for me to exchange the bear for the cuddly dog. I was so grateful to them, a delivery had just arrived! Marvellous service. Then Helen at the till helped me with my large toys and shopping, she was kind, helpful and cheery. Nothing was a bother. The store was very busy too. I was so impressed with everything. A joy to shop there thank you so much. Stephanie Wigham”

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Posted 4 years ago

Home Bargains is rated 3.2 based on 285 reviews