Howdens Reviews

1.9 Rating 140 Reviews
19 %
of reviewers recommend Howdens
1.9
Based on 140 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email

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Howdens  1 star review on 14th February 2022
Phoenixbuild
Howdens  1 star review on 14th February 2022
Phoenixbuild
Howdens  1 star review on 14th February 2022
Phoenixbuild
Howdens  1 star review on 22nd February 2021
Anonymous
Howdens  1 star review on 22nd February 2021
Anonymous
Howdens  1 star review on 22nd February 2021
Anonymous
Howdens  1 star review on 22nd February 2021
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
Credit for sorting things out. I recently posted a not so nice review about Howdens Minworth however after talks with David the manager we were able to identify where & why communication failed between us. David has made every attempt to rectify issues raised by myself & as a direct result I will have a fully functioning shiny new kitchen in time for Christmas. I suppose the lesson of the day is to talk, listen to each other & move forward for this I can only applaud Howdens. My kitchen is of good quality, eye catching & everything I ever wanted. I’m one happy customer who won’t hesitate to purchase my doors, skirting & flooring with. Thank you David your a credit.
Helpful Report
Posted 1 year ago
Howden's designer provided excellent planning and advice. The kitchen is in a flat in an old house and is correspondingly idiosyncratic. The planner started from where I was and immediately understood the need for maximisation of space and more storage. I am impressed by the quality of Howdens cupboards. I had an excellent fitter who knows his stuff and had fitted the splendid kitchen (from a different company) in my previous house. I correctly assumed that the fitting of kitchens has more commonalities than differences. However, I have given Howdens only four stars because of their poor communication with my fitter which resulted in him having to refit the under cupboard lighting. I gather that Howdens do not routinely provide a booklet for fitters (which would have obviated the extra work and which begs the question as to why, unlike other companies, they overlook this vital aspect). Usually, under cupboard lighting is fitted once cupboards are on the walls. We were not told that Howdens recommend that the wiring be fitted to the cupboards BEFORE they are in situ.
Helpful Report
Posted 1 year ago
Howdens is rated 1.87 based on 140 reviews